Grocery Manager

Weis Markets•Binghamton, NY

10d•Onsite

About The Position

The Grocery Manager is responsible for overseeing all aspects of Grocery department operations. In the absence of store management, may assume complete responsibility for total store operations. This role promotes excellent customer relations by instilling positive customer-focused behavior with associates, ensuring they smile and greet customers, answer questions, and help resolve concerns promptly and professionally. The manager focuses on continuous improvement within the department, managing inventory levels, reviewing orders to meet customer demand, and maintaining backroom organization and product storage. Responsibilities include overseeing shelf replenishment, scheduling and training all Grocery associates, providing coaching and feedback, evaluating work, recognizing and rewarding performance, and delegating assignments. The manager also plans and schedules workloads for the overnight shift (if applicable), assists store management in onboarding grocery sales associates, and participates in annual performance reviews using the Learning Management System (LMS). Additionally, the role involves developing and implementing merchandising plans, communicating with other departments and store management to create attractive displays and utilize cross-merchandising techniques to meet sales and profit objectives, and attending daily huddles. Maintaining backroom and receiving area security and organization through 5S procedures, ensuring general sanitation in the department, following cleaning schedules, and meeting health and OSHA requirements are also key. Expense control, including payroll within budgeted expectations, minimizing damages and shrink through proper product handling and rotation, and ensuring smooth department and store function through cooperation are essential. The manager may also assist with receiving, unloading, checking-in, breaking-down, and storing deliveries, and is responsible for the utilization of all company-provided Personal Protective Equipment (PPE).

Requirements

Completed or working towards a high school diploma or general education degree (GED).
Minimum (3) years' experience in management of retail/supermarket environment.
Ability to perform each essential duty satisfactorily with or without an accommodation.

Nice To Haves

Associate or bachelor’s degree in business related field desirable.

Responsibilities

Oversees all aspects of Grocery department operations.
In the absence of store management, may assume complete responsibility for total store operations.
Promotes excellent customer relations by instilling positive customer focused behavior with associates.
Manages inventory levels and reviews orders to ensure product quantities meet customer demand.
Maintains backroom organization and product storage within company guidelines.
Oversees shelf replenishment efforts to ensure product availability for customers.
Schedules all Grocery associates, oversees training, provides coaching and feedback, evaluates work, recognizes and rewards performance, and delegates work assignments.
Plans and schedules the workloads for the overnight shift, if applicable.
Assists store management in onboarding grocery sales associates.
Participates in associate annual performance reviews.
Utilizes the Learning Management System (LMS) for current and new associates.
Develops and implements merchandising plans.
Communicates with other departments and store management to create attractive displays, utilizing cross-merchandising techniques to meet sales and profit objectives.
Attends and participates in store’s daily huddles.
Maintains backroom and receiving area security and organization by promoting 5S procedures.
Responsible for general sanitation in the department.
Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
Controls expenses including payroll within budgeted expectations.
Minimizes damages and shrink through proper product handling and rotation to prevent unnecessary losses.
Ensures smooth function of department and store by cooperating with co-workers and superiors.
Responsible to continuously improve job performance.
May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of a power jack or hand jack if properly trained.
Responsible for utilization of all company provided Personal Protected Equipment (PPE).
May assist with baling cardboard or other related duties (if properly trained).
May also be called upon to assist in other departments.