Grocery Manager

GEISSLERS SUPERMARKET INC•Simsbury, CT
•$20 - $29•Onsite

About The Position

The Grocery Manager oversees Grocery Department operations and directs and supervises grocery personnel to achieve established sales and profit goals. The role also includes additional responsibilities as the opening or closing Manager on Duty. The manager is responsible for department staffing, training, scheduling, employee relations, payroll, inventory, merchandising, customer service, safety, sanitation, and operational standards. The position is based at the Simsbury Store in Simsbury, Connecticut, is full-time, and pays $20.00–$29.00 per hour. The job shift is listed as “Any,” and opening, closing, and weekend availability is required.

Requirements

  • At least three years of supermarket-industry experience in supervision and/or management of Grocery Department operations.
  • Be fully knowledgeable about all products carried in the Grocery Department.
  • Strong leadership skills.
  • Ability to maintain business confidentiality.
  • Proficient understanding of cleaning and sanitation practices.
  • Excellent customer service skills.
  • Self-starter ability and integrity.
  • Excellent communication and listening skills.
  • Attention to detail and organization.
  • Time commitment.
  • Ability to lift at least 50 pounds.
  • Math skills necessary to supervise and manage department operations.
  • Availability for opening, closing, and weekend shifts.

Nice To Haves

  • Some college education.

Responsibilities

  • Perform duties safely and efficiently, and enforce safety and sanitation standards.
  • Greet customers and provide quality customer service.
  • Assign and supervise direct reports to meet merchandising and production plans while maintaining strong staff relations.
  • Train department employees in the store’s methods for performing department activities.
  • Manage employee relations and accountability, including hiring, scheduling, performance reviews, and disciplinary actions.
  • Manage schedules to ensure daily staffing coverage, including coverage for vacations and call-outs.
  • Enforce the department dress code policy.
  • Meet the weekly payroll budget, gross margin and target goals, and monthly sales projections.
  • Allocate workloads among direct reports.
  • Work with vendor sales representatives and submit recommendations to the Store Manager.
  • Follow approved Grocery Department plans for effective space management based on product movement, consumer demand, and profitability.
  • Monitor receiving and unloading to ensure received products match vendor invoices and that billing, pricing, quality, counts, and product condition are accurate; enforce store receiving procedures.
  • Ensure product rotation procedures are followed and merchandise maintains freshness and quality, using first-in, first-out rotation according to store policies and product dates.
  • Ensure signs and prices are accurate and correctly positioned.
  • Plan and build department displays to maximize sales and turnover.
  • Conduct quarterly inventories and meet margin goals.
  • Order and maintain inventory control of ingredients and supplies.
  • Handle damaged and spoiled products according to department procedures and take action to control their levels.
  • Monitor, scan, and maintain shrink logs daily and respond to excessive shrink.
  • Verify front-end Point of Sale accuracy and integrity.
  • Ensure wet racks are properly maintained and watered.
  • Monitor and enforce an effective housekeeping and sanitation program that meets department standards and applicable health regulations.
  • Ensure grocery employees respond promptly to emergencies and potential safety hazards, including spills, broken glass, and containers.
  • Participate in training activities to develop personal skills and improve department processes and customer service.
  • Meet the physical requirements of the job and perform other duties as assigned or requested.
  • For opening and closing shifts, be available for opening, closing, and weekend work and work up to 35–40 hours per scheduled work week.
  • For opening and closing shifts, count the cash room safe and accurately record it in the log, ensure closing checklists are complete, and oversee customer and employee issues.
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