Grocery Lead 2nd Shift

Meijer•Bloomingdale, IL

About The Position

The Grocery Lead provides direction for department operations, processes, and conditions, and plans, guides, and empowers team members in the department’s day-to-day work. The role models exceptional customer experiences, helps achieve department goals, and influences peers to support a successful department strategy. The lead engages peers to provide a strong shopping and checkout experience, communicates and assigns daily tasks, and coaches team members to meet customer-service and sales goals, maintain Meijer standards, and complete required training. The position supports onboarding and cross-training, partners with leadership on department scheduling, monitors product freshness and food-safety practices, and guides ordering, receiving, stocking, pricing, and product displays where applicable. The role may also involve register operation and cash handling, powered equipment, period-end inventories, and serving as a lead in other store departments as needed. The position is listed at $18.00–$19.50, with a step pay plan and raises after predetermined hours worked. The actual rate will meet or exceed applicable legal wage requirements for the job’s location. Meijer offers a comprehensive benefits package and programs supporting well-being, work-life balance, financial security, and professional development.

Requirements

Passion for customer service and an engaged, approachable manner with customers and fellow team members.
Ability to initiate interactions with customers and peers.
Excellent verbal and written communication skills.
Creative thinking skills.
Ability to influence others.
Ability to quickly build rapport and gain customer confidence to create repeat business.
Ability to lift, carry, push, pull, bend, and twist while handling product.
Experience executing plans.
Positive influence that supports a strong team environment.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Nice To Haves

Retail or other customer-service experience preferred.

Responsibilities

Engage peers to provide customers with the best possible shopping experience, including an exceptional checkout experience.
Communicate with team members and assign daily work tasks.
Mentor and coach team members to exceed customer-service and sales goals, maintain area standards, and complete required training.
Support training new team members and cross-training high-potential talent; provide peer coaching on job responsibilities and standards to improve productivity.
Work with leadership on department scheduling focused on team-member engagement, customer service, store sales, and profitability.
Monitor product rotation and dating policies to ensure freshness.
Guide the team in complying with food-safety standards and regulations and working safely in alignment with 200% accountability.
Lead team members in ordering, receiving, stocking, pricing, and product display, where applicable.
Help create an environment that supports Meijer culture and values diversity, equity, and inclusion.
Operate a register and handle cash when needed.
Operate powered equipment, where applicable.
Participate in period-end inventories, where applicable, to help achieve goals.
Act in a lead capacity in other store departments when required.
Perform other duties as assigned or required.