Grocery Lead 2nd Shift

Meijer•Bloomingdale, IL

4d•$18 - $20

About The Position

The Grocery Lead provides direction for department operations, processes, and conditions, and plans, guides, and empowers team members in the department’s day-to-day work. The lead models an exceptional customer experience, supports department goals, and influences peers to maintain a successful department. The role includes engaging peers to improve the customer shopping and checkout experience; communicating and assigning daily tasks; coaching and training team members; and working with leadership on department scheduling. The Grocery Lead helps maintain product freshness, food safety, and safe work practices, and guides ordering, receiving, stocking, pricing, and product display where applicable. The position may also involve register operation, cash handling, powered equipment, period-end inventories, and serving in a lead capacity in other store departments. Other duties may be assigned or required.

Requirements

Passion for customer service and engagement that conveys approachability to customers and fellow team members.
Ability to initiate interactions with customers and peers.
Excellent verbal and written communication skills.
Creative thinking skills.
Ability to influence others.
Ability to quickly build rapport and gain customer confidence to create repeat business.
Ability to lift, carry, push, pull, bend, and twist while handling product.
Experience executing plans.
Ability to positively influence and create a strong team environment.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Nice To Haves

Retail or other customer service experience is preferred.

Responsibilities

Engage peers to provide an excellent shopping experience, including an exceptional checkout experience.
Communicate with team members and assign daily work tasks.
Mentor and coach team members to meet customer service and sales goals, maintain department standards, and complete required training.
Support training new team members and cross-training high-potential talent; provide peer coaching on job responsibilities and standards.
Work with leadership on department schedule writing to support team member engagement, customer service, store sales, and profitability.
Monitor execution of product rotation and dating policies to ensure product freshness.
Guide the team in complying with food safety standards and regulations and working safely in alignment with 200% accountability.
Lead team members in completing ordering, receiving, stocking, pricing, and product display, where applicable.
Help create an environment that supports Meijer’s culture and values Diversity, Equity, and Inclusion.
Operate a register and handle cash when needed.
Operate powered equipment, where applicable.
Participate in period-end inventories, where applicable, to help achieve goals.
May act in a lead capacity in other departments throughout the store.
Perform other duties as assigned or required.