GROCERY/DEPT LEADER
About The Position
The Grocery/Dept Leader directs and supervises department functions and supports day-to-day grocery operations. The role focuses on creating an outstanding customer experience, maintaining a safe and clean environment, and encouraging associates to deliver excellent service. The leader demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The position oversees department inventory, stocking, pricing, promotions, expenses, scheduling, and associate development. It also supports store management with budgeting and financial reviews, ensures compliance with food safety rules and applicable laws, and helps the department meet company and store goals.
Requirements
- High school diploma or GED.
- Any management experience.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act honestly and with integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Must be able to perform the essential job functions with or without reasonable accommodation.
Nice To Haves
- 1 year of grocery retail experience.
Responsibilities
- Adhere to food safety regulations and guidelines, including maintaining proper case and cooler temperatures and temperature logs.
- Report safety risks, issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents.
- Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
- Plan, organize, and supervise the inventory process.
- Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
- Monitor inventory and stocking conditions and note discrepancies.
- Assist store management with the store or department budget and profit-and-loss reviews, and take appropriate action on financial reports.
- Monitor and control department expenses.
- Stay current with present, future, seasonal, and special advertisements.
- Implement the department's period promotional plan.
- Prepare and submit seasonal critiques for the sales and merchandising supervisor.
- Create and execute sales promotions in partnership with store management.
- Understand the store layout and locate products.
- Maintain knowledge of department products and answer customer questions or make product suggestions.
- Comply with local, state, and federal laws and company guidelines.
- Train and develop associates and participate in the performance appraisal process.
- Develop schedules that manage customer volume throughout operating hours.
- Collaborate with associates and promote teamwork to achieve company and store goals.
- Communicate company, department, and job-specific information to associates.
- Supervise and coach direct reports, complete performance reviews, and provide feedback.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Act honestly and with integrity regarding customer and business information.
- Follow directions and seek assistance as needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential job functions with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
