Grocery/Dept Leader

Kroger•Lakewood, CO

About The Position

The Grocery/Dept Leader directs and supervises department functions and supports the day-to-day grocery operations. The role focuses on creating an outstanding customer experience, maintaining a safe and clean environment, and encouraging associates to provide excellent service in line with the Customer 1st strategy. The leader demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position oversees food safety, inventory and ordering, pricing and promotions, department budgets and expenses, scheduling, and associate training and performance. It also requires collaboration with store management and associates to meet store and company goals, respond to customer needs, and manage department operations effectively.

Requirements

High school diploma or GED.
Any management experience.

Nice To Haves

One year of grocery retail experience.

Responsibilities

Follow food safety regulations and guidelines; maintain proper temperatures in cases and coolers and keep temperature logs.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents.
Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Plan, organize, and supervise the inventory process.
Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
Monitor inventory and stocking conditions and identify discrepancies.
Assist store management with the store or department budget and profit-and-loss reviews, and take appropriate action based on financial reports.
Monitor and control department expenses.
Stay current with present, future, seasonal, and special advertisements.
Implement the department’s period promotional plan.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Create and execute sales promotions in partnership with store management.
Understand the store layout and locate products; maintain product knowledge and answer questions or make product suggestions.
Follow local, state, and federal laws and company guidelines.
Train and develop associates, support their job performance, and participate in performance appraisals.
Develop adequate schedules to manage customer volume throughout operating hours.
Collaborate with associates and promote teamwork to help achieve company and store goals.
Communicate company, department, and job-specific information to associates.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Work cooperatively in a fast-paced and sometimes stressful environment, and manage conflict reasonably and cooperatively.
Handle customer and business information with honesty and integrity; follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.