Grocery Department Manager

Meijer • Mayfield Heights, OH

3d • $21 - $30

About The Position

The Grocery Manager is responsible for managing all aspects of the Grocery Department, including staff, sales, margin, and labor. In the absence of the Store Director, the manager may be responsible for managing and developing all aspects of the Total Store. The position assists customers as needed, maintains a friendly and energetic demeanor, and follows Grocery Department procedural guidelines.

The role oversees department planning and operations, including sales and labor projections, cost and inventory controls, staffing, scheduling, product ordering and stocking, promotional readiness, cleanliness, product rotation, and pre-inventory preparation. It also involves customer service and product guidance, shipment inspection, balancing department financial records, and maintaining product knowledge. The manager must be able to work varied hours and days as business dictates.

The position requires a high school diploma or equivalent and at least four years of professional experience. Three to five years of grocery retail experience is preferred; natural foods industry experience is a plus. The role involves frequent standing, walking, driving, balancing, reaching, and grasping, along with occasional lifting and other physical activities. Some exposure to extreme temperatures is possible.

Requirements

• High school diploma or equivalency degree.
• At least 4 years of professional experience.
• Maintain the highest level of customer service.
• Ability to adapt to a changing, high-volume retail environment and work in a cross-functional team.
• Ability to take initiative when problems arise and adapt to varied situations.
• Advanced attention to detail and ability to prioritize and meet deadlines.
• Excellent written communication and documentation skills.
• Excellent verbal communication and interpersonal skills when working with peers and senior management.
• Knowledge of MS Office, including Outlook, Word, and Excel.
• Ability to multitask and strong organizational skills.
• Ability to lead, support, and contribute to team goals.
• Ability to work varied hours and days as business dictates.
• Knowledge of proper product handling, preparation, seasonality, and shelf life.
• Familiarity with Health Department guidelines and regulations for grocery retail.
• Advanced knowledge of math, weights, and measures.
• Ability to analyze and interpret company financial statements and results.

Nice To Haves

• Three to five years of grocery retail experience in Grocery Department processes and procedures.
• Experience in the natural foods industry.

Responsibilities

• Prepare weekly Grocery Department sales and labor projections to maximize sales and profits and keep operations within the allowed labor percentage.
• Monitor and control department costs and expenses, including ordering, inventory, weighing procedures, shrink, and ad displays.
• Hire, train, schedule, coach, and conduct required performance reviews for Grocery Department staff; ensure staff understand policies and procedures.
• Oversee shift operations and write or approve department work schedules.
• Ensure weekly flyer-ad items are stocked and ready during business hours, and order and prepare upcoming promotional products.
• Stock, face, fill, and organize grocery products according to department schematics; maintain accurate tags and pricing.
• Maintain cleanliness and safety in grocery aisles, storage, and work areas, including cleaning shelves and products, addressing spills, removing hazardous debris, and sweeping.
• Respond to customer inquiries and assist with purchases, information, and product selection, including selling and cross-selling products.
• Receive, inspect, and log shipments for accuracy, temperature, and quality.
• Monitor product rotation and remove expired, outdated, or spoiled stock.
• Balance the grocery general ledger and financial statements.
• Oversee pre-inventory preparation, including back stocking and ensuring tags match products.
• Manage department inventory to prevent out-of-stocks and over-stocks.
• Maintain a high level of product knowledge and product preparation knowledge.
• Walk the department regularly to maintain an organized, sanitary, and clean appearance.
• Perform other duties as assigned.

Benefits

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Team member discount
• Career growth opportunities
• Competitive compensation
• Incentive bonus opportunities
• Recognition programs
• Medical insurance for full-time team members
• Dental insurance for full-time team members
• Life insurance for full-time team members
• 24/7 Employee Assistance Program
• 401(k) plan with employer match
• Programs supporting work-life balance, long-term health and financial security, and continuous professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED