Grocery Department Manager
About The Position
The Grocery Department Manager oversees the daily operations of the Grocery Department, driving sales and profitability while maintaining strong in-stock conditions, accurate pricing, customer service, and high merchandising standards. This is a fast-paced, hands-on leadership role that supports department readiness and contributes directly to store success. The manager leads grocery associates by hiring, training, coaching, scheduling, and developing the team. They maintain well-organized, clean, full, and properly merchandised shelves, displays, and aisles; manage ordering, inventory, product rotation, and backroom organization; and ensure compliance with food safety, sanitation, safety, and operational standards. The position requires flexible availability, including evenings, weekends, and holidays, and work may involve coolers and freezers.
Requirements
- Strong customer-service focus with a visible team presence.
- Effective communication, coaching, and team-building skills.
- Strong organization, prioritization, and problem-solving abilities.
- Ability to multitask in a fast-paced environment.
- Competency in grocery merchandising and planogram execution.
- Competency in inventory management, ordering, and shrink control.
- Competency in labor planning, scheduling, and performance management.
- Knowledge of operational standards, food safety, and compliance execution.
- Knowledge of grocery product flow, rotation, and inventory control.
- Knowledge of retail merchandising and promotional execution.
- Knowledge of store systems and ordering tools.
- Ability to train, coach, and develop associates.
- Ability to lift, push, pull, and carry products and work in coolers and freezers.
- Flexible availability, including evenings, weekends, and holidays.
- Reliable attendance and compliance with company safety policies and Code of Business Conduct.
Responsibilities
- Oversee daily Grocery Department operations, focusing on customer service, sales, and department readiness.
- Provide friendly, prompt, knowledgeable customer service and professionally resolve customer concerns.
- Keep shelves, displays, and aisles clean, full, front-faced, and merchandised to company standards.
- Execute planograms, promotional sets, seasonal transitions, and weekly ad merchandising.
- Manage ordering, inventory levels, product rotation, and backroom organization.
- Monitor shrink and implement procedures to reduce waste and loss.
- Ensure compliance with food safety, sanitation, safety, and operational standards.
- Hire, train, coach, schedule, and develop grocery associates while fostering a positive team environment.
- Analyze sales, labor, and inventory data to drive results.
Benefits
- Competitive wages paid weekly.
- Associate discounts.
- Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
- Time off, including vacation, holidays, and sick pay, subject to eligibility.
- Training, career growth, and development.
- Inclusive work environment.
- Benefits may include vision, disability and life insurance, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits.
- Associates in this position may be eligible for a quarterly bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
