Grocery Coordinator

Fresh Thyme Market•Apple Valley, MN

About The Position

The Grocery Coordinator plans, directs, and supervises team members in the day-to-day operations of the grocery department. The role delivers exceptional customer service while managing ordering, receiving, stocking, and displaying products to maximize profits. It also supports department performance, team development, food safety, cleanliness, and a safe work environment. The Coordinator supervises, trains, and manages the department team in the absence of the Department Manager.

Requirements

  • High school diploma or equivalent.
  • 2–3 years of related retail experience.
  • One year of management experience.
  • Ability to communicate clear and precise direction to team members.
  • Ability to resolve conflict by addressing root-cause issues.
  • Ability to manage multiple tasks.
  • Ability to analyze financial and statistical information and use it to make informed decisions.
  • Ability to consult with customers on matters pertaining to the department.
  • Ability to lead an organization that practices working safely at all times.
  • Ability to mentor team members, including those in hourly positions.
  • Successful completion of all required certifications.
  • ServSafe certification.
  • Reliable and consistent attendance.

Nice To Haves

  • Previous experience in the natural foods industry.

Responsibilities

  • Assist with scheduling, staffing selection, and hiring to meet staffing needs.
  • Promote succession planning by providing career paths, identifying development needs, and participating in promotion decisions.
  • Support disciplinary actions and make recommendations concerning discharge.
  • Attain department P&L budget goals, including sales, labor, and margin plans.
  • Review sales goals, supply costs, stock loss and shrink results, and related goals.
  • Model exceptional, fast, and friendly customer service; review customer surveys and feedback.
  • Prepare, package, stock, and display merchandise appropriately, and maintain price-change compliance.
  • Maintain food safety compliance and order manually ordered items.
  • In the absence of the Department Manager, supervise, train, and manage department team members; ensure products are stocked, rotated, faced, and merchandised according to department procedures.
  • Remove inferior or out-of-code products from display and ensure they are not sold.
  • Ensure products are accurately priced and sale prices are current.
  • Consult with customers about department products when needed.
  • Execute advertising-set compliance, including signage.
  • Keep the backroom neat and organized and meet or exceed sales-floor condition expectations.
  • Ensure department team members are thoroughly trained and have completed required training.
  • Promote a safe work environment and maintain reliable, consistent attendance.
  • Use the production planner and Fresh Dashboard appropriately.
  • Perform other daily tasks as required.

Benefits

  • Fresh Thyme Rewards
  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Team member discount
  • Career growth opportunities
  • Competitive compensation, incentive programs, and recognition programs
  • Medical, dental, and life insurance for full-time team members
  • 24/7 Employee Assistance Program
  • 401(k) plan with employer match
  • Programs designed to support part-time team members
  • Work-life balance, long-term health and financial security, and continuous professional development
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