Grocery Coordinator Full Time

Fresh Thyme Market•Naperville, IL

About The Position

The Grocery Coordinator plans, directs, and supervises team members in the day-to-day operations of the grocery department. The role delivers exceptional customer service while overseeing ordering, receiving, stocking, and displaying products to maximize profits. The Coordinator maintains department cleanliness and follows food safety processes. In the Department Manager’s absence, the Coordinator supervises, trains, and manages the department team. The position requires a high school diploma or equivalent, 2–3 years of related retail experience, and one year of management experience. Previous experience in the natural foods industry is a plus. The pay range is $16.05–$25.15.

Requirements

  • High school diploma or equivalent.
  • 2–3 years of related retail experience.
  • One year of management experience.
  • Demonstrated ability to communicate clear, precise direction to team members.
  • Demonstrated ability to resolve conflict by addressing root causes.
  • Demonstrated ability to manage multiple tasks.
  • Demonstrated ability to analyze financial and statistical information and use it to make informed decisions.
  • Demonstrated ability to consult with customers on matters related to the department.
  • Demonstrated ability to lead an organization that practices working safely.
  • Demonstrated ability to mentor team members, including hourly team members.
  • Successful completion of all required certifications.
  • ServSafe certification.

Nice To Haves

  • Previous experience in the natural foods industry.

Responsibilities

  • Assist with scheduling, staffing selection, and hiring to meet staffing needs.
  • Promote succession planning by identifying development needs, providing career paths, and participating in promotion decisions.
  • Support disciplinary actions and make recommendations concerning discharge.
  • Meet department P&L budget goals, including sales, labor, and margin plans.
  • Review sales goals, supply costs, stock loss and shrink results, and related goals.
  • Model exceptional, fast, and friendly customer service, and review customer survey results and feedback.
  • Prepare, package, stock, and display merchandise appropriately.
  • Maintain price-change and food-safety compliance, and order manually ordered items.
  • In the Department Manager’s absence, supervise and train the department team in stocking, rotating, and merchandising products according to department procedures.
  • Ensure out-of-code or inferior products are removed from displays and not sold.
  • Ensure products are accurately priced and sales prices are current.
  • Consult with customers about products in the department when needed.
  • Ensure compliance with advertising setup and signage requirements.
  • Keep the backroom neat and organized and meet sales-floor condition expectations.
  • Ensure department team members are trained in their jobs and complete required training.
  • Promote a safe work environment and maintain reliable, consistent attendance.
  • Use the production planner and fresh dashboard properly.
  • Perform other daily tasks as required.

Benefits

  • Fresh Thyme Rewards
  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Team member discount
  • Career growth opportunities
  • Competitive compensation
  • Incentive programs
  • Recognition programs
  • Medical insurance for full-time team members
  • Dental insurance for full-time team members
  • Life insurance for full-time team members
  • 24/7 Employee Assistance Program
  • 401(k) plan with employer match
  • Programs supporting work-life balance, long-term health and financial security, and professional development
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