Grocery Clerk
The Kroger Co.•Grand Junction, CO
•$17 - $24
About The Position
The Grocery Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. The clerk supports the Customer 1st strategy and encourages excellent customer service, while demonstrating respect, honesty, integrity, diversity, inclusion, and concern for others’ safety.
Requirements
- Customer service skills.
- Effective communication skills.
- Knowledge of basic math, including counting, addition, and subtraction.
Nice To Haves
- Customer service skills.
- Retail experience.
Responsibilities
- Help customers discover products and answer questions about grocery items.
- Inform customers about food specials and recommend items to meet their needs.
- Check product freshness, review sell-by dates, and take appropriate action.
- Provide customers with ordered fresh and non-perishable grocery products.
- Label, stock, and inventory department merchandise.
- Report product ordering or shipping discrepancies to the department manager.
- Stay current with present, future, seasonal, and special advertisements.
- Follow food safety regulations and guidelines.
- Maintain proper temperatures in cases and coolers and maintain temperature logs.
- Develop and maintain knowledge of department products and answer questions or make suggestions.
- Create a welcoming environment by assisting customers with questions about products throughout the department and store.
- Follow safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment as part of preventive maintenance and report items needing repair to the appropriate manager.
- Notify management of customer or employee accidents.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict reasonably, cooperatively, and without confrontation.
- Handle customer and business information honestly and with integrity.
- Follow directions and seek assistance as needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
