Grocery Clerk 2

Fresh Thyme Market•Mayfield Heights, OH

11d

About The Position

The Grocery Clerk keeps grocery shelves stocked and clean during business hours, assists customers as needed, and maintains a friendly, energetic demeanor while following Grocery Department procedural guidelines. The role involves stocking and organizing products, maintaining accurate tags and pricing, checking product rotation and quality, receiving shipments, supporting displays and inventory preparation, and maintaining a clean, sanitary department. The clerk also helps customers with purchases, product information, and selection, including selling and cross-selling products. The position uses equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks. It requires product knowledge and preparation skills, familiarity with grocery safety and handling practices, and the ability to work varied hours and days as business needs dictate. Some exposure to extreme temperatures is possible.

Requirements

High school diploma or equivalency degree.
Maintain the highest level of customer service.
Adapt to changing conditions in a high-volume retail environment and work in a cross-functional team.
Take initiative when problems arise and adapt to a variety of situations.
Demonstrate attention to detail and ability to prioritize and meet deadlines.
Have strong verbal communication and interpersonal skills for working with peers and senior management.
Multitask and maintain strong organizational skills.
Support and contribute to team goals.
Work varied hours and days as business dictates.
Be familiar with Health Department guidelines and regulations for grocery retail.
Have basic knowledge of math, weights, and measures.
Understand proper product handling, preparation, seasonality, and appropriate shelf life.

Nice To Haves

1–2 years of grocery retail experience in Grocery Department processes and procedures.
Previous experience in the natural foods industry.

Responsibilities

Keep grocery shelves, storage areas, and work areas clean and safe, including cleaning shelves and products, removing spills and hazardous debris, and sweeping.
Stock, face, fill, and organize grocery products according to department schematics and ensure tags and prices are accurate.
Check product rotation, remove expired or spoiled stock, and maintain appropriate product shelf life.
Assist customers with purchases, information, and product selection; sell and cross-sell products.
Receive, inspect, and log products for shipment accuracy, temperature, and quality.
Monitor point-of-purchase signs and maintain recipe cards, product coupons, promotional materials, and information on complementary foods.
Operate equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
Accurately weigh and label products using scales and weight measures.
Cut and stack cases to build grocery displays, and price and mark merchandise.
Participate in pre-inventory preparation, including organizing back stock and checking that tags match products.
Maintain product knowledge and product preparation knowledge.
Walk the department regularly to ensure it remains organized, sanitary, and clean.
Perform other duties as assigned.