GROCERY/ASST DEPT LEADER

The Kroger Co.•Draper, UT

About The Position

Assist the Grocery Department Manager with planning, organizing, staffing, training, and directing department associates. Perform production and customer service functions while helping maximize store sales and profits safely and ethically, in accordance with company policies and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Be willing to work flexible mornings, afternoons, evenings, and nights as business demands.
Be willing and available to work weekends and holidays as needed.
Have effective written and oral communication skills.
Be able to make intelligent decisions quickly.
Be able to handle stressful situations tactfully and calmly and make a positive impression on associates and customers.
Have skills and abilities for effective production, merchandising, and customer service related to merchandise sales.
Understand key department operations, including people management, merchandising, computer-assisted ordering, inventory management, shrink control, customer service, labor scheduling, and expense control.
Have knowledge of applicable employment-practice and OSHA-related laws and regulations.
Be qualified and able to operate power machinery and job tools such as power jacks, box cutters, label guns, balers, and compactors.
Demonstrate aptitude for managing people and organizing workloads.

Nice To Haves

Grocery retail work experience and/or backup manager experience.
A past work record reflecting dependability and integrity.

Responsibilities

Assist the Department Manager in organizing work, meeting authorized staffing needs, and training and scheduling associates to provide customers with prompt, courteous service.
Respond to customer and associate comments, complaints, requests, accidents, and questions in a prompt, tactful, calm, courteous, and professional manner.
Use Computer Assisted Ordering (CAO) to manage merchandise and supply orders and ensure accurate accounting of received product and on-hand balances when the Department Manager is absent.
Perform and direct pricing and merchandise displays; maintain proper signage, product rotation, freshness, quantity, quality, and space allocation.
Use and coach associates on effective merchandising, customer service, product presentation, and promotional activities.
Implement company programs and follow company policies and procedures, particularly those concerning dress code, grooming, sanitation, and maintaining a work environment free of unlawful harassment or discrimination.
Provide the Department Manager with input on department budgets, goals, and results.
Communicate and interact with associates and customers to create a positive impression.
Maintain equipment and facilities safely and properly according to company policies and procedures.
Keep floors, shelves, and grocery areas clean and sanitary.
Promote, communicate, and implement company initiatives and process improvements to direct reports in a positive manner.
Perform other duties as assigned.