Grievance Coordinator

State of Vermont • Waterbury, CT

6d • Onsite

About The Position

The Central Office Grievance Coordinator monitors and oversees the offender grievance system across Vermont correctional facilities and field offices, including the out-of-state population under the DOC Supplemental Housing Unit and the DOC Central Office. The role develops and implements audit standards, conducts ongoing audits of the grievance system, and prepares reports for DOC Executive Leadership. The position reports to the DOC General Counsel and may visit facilities and field offices as needed to provide training.

Duties are performed largely in a standard office setting. Travel may be required, and a private means of transportation should be available. Some work outside a regular schedule may be required. The role may involve strong differences of opinion when working with grievances, DOC staff, or management.

Requirements

• Bachelor's degree or higher in criminal justice, law, or a related field and at least three years of experience working in a correctional setting; alternatively, a high school diploma or equivalent and at least eight years of experience working in a correctional setting.
• Must pass any level of background investigation applicable to the position.
• Private means of transportation should be available when travel is required.

Responsibilities

• Monitor and oversee the offender grievance system across State of Vermont correctional facilities and field offices, including the out-of-state population under the DOC Supplemental Housing Unit and the DOC Central Office.
• Develop and implement audit standards for the grievance system.
• Conduct ongoing audits of the grievance system.
• Develop and complete reports for DOC Executive Leadership.
• Visit facilities and field offices as necessary to provide training.

Benefits

• 80% State-paid medical premium and a dental plan at no cost for employees and their families
• 12 paid holidays each year and a generous leave plan
• State-paid Family and Medical Leave Insurance (FMLI)
• State defined-benefit pension plan and deferred compensation 457(b) plan
• Tuition reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low-cost group life insurance
• Incentive-based wellness program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time