Greeter- Dulles Airport

Enterprise•Dulles, VA

1d•Onsite

About The Position

Enterprise Mobility is hiring a Greeter for the National/Alamo brands at Dulles Airport. The role provides superior, friendly, and efficient service throughout the rental car process. The starting pay is $18.87 per hour. The position has a consistent full-time schedule of 40 hours per week, with schedules available Sunday–Thursday or Friday–Tuesday, 5:00 a.m.–1:30 p.m.

Requirements

Must be at least 18 years old.
Must be authorized to work in the United States and not require work authorization sponsorship from the company now or in the future.
High school diploma or GED equivalent required.
At least 1 year of experience in sales, customer service, leadership, or management.
Must have a satisfactory background check, including employment references, education, and Social Security.
Must be able to work outside in various temperatures, stand for long periods, bend, squat, and move quickly, with or without reasonable accommodation.

Responsibilities

Work proactively with drivers, service agents, handheld return agents, and managers to ensure proper vehicle supply.
Welcome members when they exit the bus or arrive on the lot.
Direct customers to the exit booth, provide local directions and maps, and provide return directions where applicable.
Assist members with questions and concerns to minimize counter visits.
Communicate customer service issues to management.
Ensure hangtag information is completed correctly.
Maintain clean, low-mileage fleet mix requirements.
Maintain the Emerald Aisle for cleanliness.
Thank members for their business.
Provide upgraded vehicles on request.
Perform other customer service-related duties to ensure service meets customer needs.