Greeter- Dulles Airport

Enterprise Mobility•Dulles, VA

18h•Onsite

About The Position

Enterprise Mobility is hiring a Greeter for its National/Alamo brands at Dulles Airport. The Greeter provides friendly, efficient service throughout the rental car process, welcoming members, assisting with questions, and helping maintain appropriate vehicle supply and fleet standards. The position starts at $18.87 per hour and offers a consistent full-time schedule of 40 hours per week. Available schedules are Sunday through Thursday or Friday through Tuesday, from 5:00 a.m. to 1:30 p.m. The position is located at 23430 Autopilot Dr, Dulles, VA 20166.

Requirements

Must be at least 18 years old.
Must be authorized to work in the United States and must not require work authorization sponsorship now or in the future.
High school diploma or GED equivalent required.
At least 1 year of experience in sales, customer service, leadership, or management.
Must pass a satisfactory background check, including employment references, education, and Social Security.
Must be able to perform the physical aspects of the job, including working outdoors in various temperatures, standing for long periods, bending, squatting, and moving quickly, with or without reasonable accommodation.

Responsibilities

Coordinate proactively with drivers, service agents, handheld return agents, and managers to ensure proper vehicle supply.
Welcome members as they exit the bus or arrive on the lot.
Direct customers to the exit booth and provide local directions, maps, and return directions where applicable.
Assist members with questions and concerns to minimize counter visits.
Communicate customer service issues to management.
Ensure hangtag information is completed correctly.
Maintain clean, low-mileage fleet mix requirements.
Maintain the Emerald Aisle's cleanliness.
Thank members for their business.
Provide upgraded vehicles upon request.
Perform other customer-service-related duties to meet customer needs.