Greeter

Hy-Vee•Lakeville, MN
•Onsite

About The Position

The Greeter sets the tone for customers’ shopping experience by offering a warm welcome, preparing carts, and helping customers feel welcome. The role involves customer service at the store entrance and by telephone, checking receipts when customers activate electronic devices while exiting, sharing customer suggestions and requests, and assisting elsewhere in the store as needed. Greeters are expected to follow personal hygiene and dress standards, comply with store policies and guidelines, and report to work as scheduled and on time. The role requires practical problem-solving, basic arithmetic, clear and friendly communication, and the ability to stand and walk throughout a shift in a store environment. Occasional exposure to moving equipment and cleaning chemicals or solvents may occur; safety training is provided. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

  • Ability to solve practical problems and interpret instructions in a variety of situations.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to guide customers and provide clear, helpful directions in a friendly and professional manner.
  • Ability to communicate effectively with customers and team members.
  • Ability to frequently stand and walk throughout a shift.

Nice To Haves

  • Six months or less of related work experience is preferred.

Responsibilities

  • Greet customers as they enter the store, learning their names and making interactions warm and welcoming.
  • Prepare carts for customers entering the store.
  • Check receipts for customers who activate electronic devices when exiting the store.
  • Note and pass along customer suggestions or requests and perform other tasks that enhance the shopping experience.
  • Answer the telephone promptly and provide friendly, helpful service to callers.
  • Assist in other store areas as needed and take on assigned special projects.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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