Greeter

Bass Pro Shops • Colorado Springs, CO

24d • Onsite

About The Position

The Greeter provides friendly, prompt customer service at the store entrance and supports front-end operations. The role welcomes customers, helps them feel appreciated, provides information and direction, handles merchandise carefully, distributes promotional materials, and supports store business needs. Greeters are expected to maintain a professional appearance and deliver an outstanding experience to every guest.

The position also supports customer and vendor check-in, shares information about store events and promotions, and keeps the entryway and surrounding work area clean, tidy, and safe. For firearm or weapon check-in, the Greeter contacts an appropriately trained and designated Outfitter to complete the process under company procedures; Greeters must never accept, possess, or handle firearms while performing their duties. Other duties may be assigned. Work is performed under general supervision using established procedures, with occasional independent judgment in completing assignments and recommending procedural improvements.

Requirements

• High school diploma or equivalent.
• Experience in a customer service environment.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Strong self-motivation and initiative when working unsupervised.
• Ability to meet the stated physical requirements, including walking and standing regularly, and moving or lifting objects as described.

Responsibilities

• Greet all customers promptly in a friendly and outgoing manner.
• Promote programs including CLUB Membership (U.S. only), VOC, and In-Store Pickup.
• Model customer-service standards by maintaining a professional appearance and following the applicable dress code.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete required visitor log information, and control visitor badges.
• Stay informed about special events and tell customers about event details, sales, and promotions.
• Provide promotional materials to support special events.
• Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
• Notify an appropriately trained and designated Outfitter to complete customer firearm or weapon check-in according to company SOP; do not accept, possess, or handle firearms.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED