Greeter

Enterprise Holdings•Orlando, FL

1d•Onsite

About The Position

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter at the Orlando Airport. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. This pay for this position starts at $16.00 / hour ($16.50 / hour for hours worked after 4pm) PLUS this position is eligible for monthly customer service bonus incentives. This position is located at the Orlando Airport, 1 Jeff Fuqua Blvd, Orlando, FL 32827.

Requirements

Must be at least 18 years of age
High School Diploma or G.E.D. required.
Minimum of 1 year experience handling customer service functions.
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have a valid driver's license
Must have no more than 2 moving violations and/or at fault accidents on driving record in the past 3 years
No drug or alcohol related convictions (DUI/DWI) on driving record in the past 5 years
Must be willing and able to stand and/or walk for long periods of time
Must be able to read, write, speak and understand English
Must be willing to work at the Orlando Airport (zip code 32827)
Must be willing to accept the starting pay of $16.00/hour ($16.50/hour after 4pm)
Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) EVENING shift schedule, including weekends and holidays, with days off on weekdays.

Responsibilities

Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
Welcome members to the facility when they exit the bus or arrive on the lot
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
Assist members with questions and concerns to minimize counter visits
Communicate customer service issues to management
Ensure that hangtag information is completed correctly
Maintain clean low mileage fleet mix requirements
Maintain Emerald Aisle for cleanliness
Thank member for their business
Provide upgraded vehicles on request
Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers