Greeter

Azul Hospitality • Koloa, HI

25d • $18 - $20

About The Position

The Greeter maintains attention to the restaurant entrance and welcomes guests with a smile and appropriate greeting. The role supports guests throughout their restaurant visit and works with wait staff and other restaurant personnel to help ensure the guest experience meets company standards. The Greeter may also assist with guest inquiries, dining-area upkeep, and other assigned duties. Staff may be required to work varying schedules based on hotel business needs and attend scheduled training sessions and meetings.

Requirements

• High school diploma or equivalent education.
• Ability to speak, read, write, and understand the primary language used in the workplace.
• Good verbal and written communication skills and excellent customer relations skills.
• Detail-oriented, with strong organizational and communication skills.
• Basic computer skills and basic computational ability.
• Ability to work effectively with internal and external customers, including using patience, tact, and diplomacy and collecting accurate information to resolve conflicts.
• Knowledge of the basic functions of Windows OS, MS Office, PMS, and POS.
• Self-driven and able to work independently.
• Strong issue-resolution and analytical skills, with attention to detail.
• Maintain regular attendance and comply with hotel rules and regulations.
• Ability to meet the stated physical demands, including standing and moving for extended periods, lifting up to 45 pounds, and pushing or pulling carts and equipment weighing up to 250 pounds.

Nice To Haves

• Food service experience.
• Customer service experience.
• Safe Server Alcohol and Food Handlers certification.

Responsibilities

• Greet and welcome hotel guests and customers.
• Escort guests to their tables and present menus.
• Communicate with wait staff and other restaurant personnel to support the guest experience.
• Perform duties such as refilling beverages, setting tables, and cleaning eating and serving areas.
• During downtime, assist with tasks such as rolling silverware, expediting food orders, preparing food for to-go areas, and cleaning and replenishing table condiments.
• Assist with guest inquiries.
• Follow company, safety, and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, and injuries.
• Perform other duties as directed or requested by management and supervisors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED