Greeter

ABM•Greensboro, NC

About The Position

We are looking for a reliable and experienced Greeter to provide visitors with excellent customer service and information needed for their visit. This role is suitable for someone entering or returning to the workforce with limited experience and education. No experience or education credential is required, and on-the-job training is provided. ABM is a military- and veteran-friendly employer and encourages veterans and candidates with military experience to apply. The listed pay is $13.50 per hour; a specific offer may vary based on experience, skills, abilities, geographic location, and alignment with market data.

Requirements

Must be 18 years of age or older.
No experience required; on-the-job training is provided.
No high school diploma, GED, or college degree is required.

Nice To Haves

One year of prior customer service or similar experience is preferred.

Responsibilities

Maintain an assigned work area, which may be a business entrance, and perform housekeeping duties to ensure cleanliness and adherence to safety policies.
Offer hospitality services to guests and create a positive first impression.
Anticipate and respond to guests' needs in a friendly, positive, and helpful manner.
Communicate clearly and professionally.
Enact facility emergency procedures when necessary.
Remain calm, professional, and polite when working with disgruntled guests.
Maintain knowledge of relevant products, policies, and procedures.
Direct customers to the appropriate department based on their needs.
Work as a team player and actively contribute to the efforts of other departments.
Attend all required meetings and training sessions.
Provide optimal levels of customer service wherever possible.