Greeter

Primanti Bros. Restaurant and Bar•Millcreek Township, PA

About The Position

Greeters create a welcoming first impression for Fans and help maintain the smooth, efficient flow of the restaurant. They greet guests at the door and on the phone, seat and assist them, and support restaurant operations through tasks such as running food, cleaning and bussing tables, handling take-out orders, and maintaining cleanliness and supplies. The role includes completing opening, shift-change, closing, weekly, and monthly cleaning tasks and following safety and sanitation procedures. The position requires standing throughout the shift, with frequent bending, stooping, reaching, and wiping. Delivering food and beverages and clearing tables may require lifting up to 50 pounds.

Requirements

Ability to read and write in English.
Good communication skills; friendly and people-oriented.
Enthusiastic, dependable, courteous, and able to multitask.
Basic math skills.
Ability to stand for 100% of the shift.
Ability to bend, stoop, reach, and wipe frequently.
Ability to deliver food and beverages and clear tables, which may require lifting up to 50 pounds.

Responsibilities

Maintain a cheerful, courteous disposition and a neat, clean, professional image.
Warmly greet each Fan and open the door whenever possible.
Answer the phone using the correct greeting within three rings.
Seat Fans promptly at a comfortable table or booth while following the Floor Chart.
Use the wait management system to manage restaurant flow when there is a wait.
Assist Fans with small children by providing a Kid’s Pack, high chair, sling, or booster as needed, and respond to specific requests that improve their comfort.
Check restroom cleanliness and supplies every 20 minutes.
Maintain proficient knowledge of the menu.
Run food from the Expo area and pre-bus tables as needed.
Bus and clean tables and booths as needed.
Handle take-out and call-in orders, ring in orders, package items appropriately, educate Fans about retail items, and keep both areas well stocked.
Communicate Fan questions or concerns to Coaches as appropriate.
Balance the cash drawer as needed.
Follow safety and sanitation policies and procedures throughout the shift.
Complete opening, shift-change, and closing checklists, as well as weekly and monthly cleaning tasks.
Perform other duties as requested by a Coach.