Greeter

Wild West•Norfolk, NE

1d•Onsite

About The Position

Greet guests according to Whiskey Creek standards and time standards. Does whatever it takes to help the team provide the highest quality and greatest value to our guests. This role involves ensuring guest satisfaction, managing seating, performing checks, and maintaining cleanliness.

Requirements

Ability to take verbal directions from trainers and management.
Ability to take verbal orders from the guest over the phone.
Ability to read, learn and sell menu items.
Good hand dexterity and eyesight.
Ability to lift and move 50+ pounds of food product throughout the shift.
Ability to stock, reach up to high shelving and stoop to lower shelving, while lifting food products weighing up to 20+ pounds.
Ability to learn and follow good safety and sanitation practices.
Friendly personality required for proper interacting with guests and fellow team members.

Responsibilities

Greet guests according to Whiskey Creek standards and time standards.
Provide 100% guest satisfaction.
Direct guests and use Whiskey Creek’s seating techniques.
Perform restroom checks intermittently throughout shift.
Follow the service steps, using suggestive selling, tray bussing and guest friendly techniques.
Answer a multi-line phone and take to go orders and messages.
Follow proper safety and sanitation procedures.
Clean dining room and entry areas, sweeping and mopping prior to leaving.
Complete assigned back-up duties as required.
Review and stock greeters’ station for business.