Greeter

Rafferty's (Rafferty's, Inc.)•Louisville, IL

20d

About The Position

Rafferty’s Restaurant & Bar is a full-service restaurant concept with a 40-year history and a made-from-scratch menu. The company promotes a friendly and professional work environment. Greeters maintain a guest focus and positive attitude, support the restaurant’s teamwork service system, and help provide guests with a quality experience. The role involves communicating professionally in person and by telephone, assisting guests and coworkers, maintaining supplies and clean guest areas, and following company, service, safety, opening, and closing procedures. The work takes place in a fast-paced, high-volume restaurant environment.

Requirements

Professional and hard-working approach to the job.
Reliable transportation to work.
Desire to be a member of an established and reputable restaurant concept.
Ability to work in a fast-paced, high-volume restaurant environment.
Ability to reach, bend, and stoop frequently.
Ability to stand for long periods of time.
Ability to handle money responsibly, accurately, and efficiently.

Responsibilities

Maintain a guest focus and positive attitude.
Operate within the Rafferty’s Teamwork Service System.
Assist guests, management, and fellow associates as instructed.
Take responsibility for guests’ quality experience.
Project an outgoing and friendly personality.
Communicate professionally, courteously, and effectively in person and by telephone.
Comply with company policies, procedures, equipment usage requirements, and service standards.
Maintain complete knowledge of products and services and communicate that knowledge as needed.
Stock and maintain sufficient products and supplies for efficient service.
Maintain a clean and sanitary workstation, including dining room and guest areas.
Comply with company food safety and personal safety guidelines.
Complete assigned tasks within required time frames.
Assist with maintenance, cleanliness, and other duties as assigned.
Follow opening, closing, and ongoing cleanliness procedures.
Handle money responsibly, accurately, and efficiently.