Greeter

Andretti Indoor Karting & Games•Marietta, GA

12d

About The Position

Andretti Indoor Karting & Games is seeking a part-time Greeter to anticipate guest needs, exceed guest service expectations, and help create a fun and exciting atmosphere. The role includes assisting guests across different areas of the facility while maintaining the company’s standards for quality and guest satisfaction. Greeters welcome visitors, answer questions, explain how to begin activities and dining, support guest recovery, monitor safety, and maintain a clean work area. They are expected to communicate professionally and enthusiastically, understand the facility’s products and procedures, know emergency procedures, and perform assigned opening, running, and closing duties. The position requires a varied schedule that may include days, nights, holidays, and weekends. The work involves extended periods of standing or walking, lifting, bending, reaching, turning, climbing, and occasional stocking. The environment may have bright, dim, or flashing lights and loud sounds.

Requirements

High school diploma or equivalent.
Desire and ability to remain pleasant, upbeat, and sociable throughout the workday.
Ability to work a varied schedule that includes days, nights, holidays, and weekends.
Ability to walk or stand for extended periods.
Ability to lift up to 15 pounds regularly and continuously, and occasionally stock items up to 50 pounds.
Ability to perform tasks involving organization, bending, reaching, turning, lifting, and climbing.
Ability to communicate quickly and accurately.
Manual dexterity to use and operate necessary equipment.
Ability to understand, follow, and maintain safety standards at all times.

Nice To Haves

Prior guest service or hospitality experience.
Experience with family entertainment centers.

Responsibilities

Welcome visitors in a friendly and positive manner.
Answer guest questions about the facility, promotions, packages, and activities.
Provide instructions for starting the Andretti experience, including racing, attractions, and dining.
Assist with guest recovery and notify managers to help ensure positive guest experiences.
Thank guests and say goodbye as they leave the facility.
Observe, instruct, and monitor guests for safety and adherence to guidelines.
Maintain a clean work area.
Maintain working knowledge of the Andretti brand, products, policies, and procedures.
Communicate clearly and professionally with guests and coworkers while interacting enthusiastically.
Know facility emergency procedures.
Perform assigned opening, running, and closing department duties.