Greeter - Las Vegas Airport

Enterprise Mobility•Paradise, NV

14d•Onsite

About The Position

Enterprise Mobility is hiring a full-time Greeter for the National/Alamo brand at the Las Vegas Airport Rental Car Facility. The Greeter provides friendly, efficient service throughout the rental car process, with a focus on welcoming Emerald Aisle members, helping them select vehicles according to program guidelines, and making transactions quick and efficient. The position pays $14.50 per hour and works 40 hours per week. It is a union position with shift-bid schedules and requires open availability for days, evenings, overnights, weekends, and holidays.

Requirements

Must be at least 18 years of age.
Must be authorized to work in the United States and not require work authorization sponsorship now or in the future.
High school diploma or GED required.
At least 1 year of customer service or sales experience in retail, guest services, hospitality, or administrative support.
Current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on the driving record within the past 3 years.
No drug- or alcohol-related convictions on the driving record within the past 5 years, such as DUI or DWI.
Must be able to work any shift and hours on any day of the week, including nights, overnights, weekends, and holidays; schedule is determined through shift bidding.

Responsibilities

Coordinate proactively with shuttlers, auto detailers, return agents, and managers to ensure proper vehicle supply.
Welcome members as they exit the bus or arrive on the lot.
Direct customers to the exit booth, provide local directions and maps, and provide return directions where applicable.
Assist members with questions and concerns to minimize counter visits.
Communicate customer service issues to management.
Ensure hangtag information is completed correctly.
Maintain clean, low-mileage fleet-mix requirements.
Maintain the Emerald Aisle for cleanliness.
Thank members for their business.
Provide upgraded vehicles on request.
Perform other customer-service-related duties to meet customer needs.
Seek to improve job performance through self-assessment, skill development, training, and goal setting.
Maintain regular and reliable attendance and punctuality.
Perform miscellaneous job-related duties as assigned.