Greeter - Las Vegas Airport
About The Position
Enterprise Mobility, operating Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands, is seeking a Greeter for its Las Vegas Airport location. This full-time position is responsible for providing superior, friendly, and efficient service throughout the rental car process, particularly focusing on the Emerald Aisle rental process for club members. The role involves greeting customers, assisting with vehicle selection according to program guidelines, creating a welcoming environment, and ensuring transactions are quick and efficient. The company is committed to being a top place to work and a leader in the mobility industry.
Requirements
- Must be at least 18 years of age.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- High School Diploma or G.E.D. required.
- Must have a minimum of 1 year of customer service or sales experience in retail, guest services, hospitality or administrative support.
- Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years
- No drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI).
- Must be able to work any shift/hours (open to any days of the week); this schedule is determined on a shift bid and includes nights, overnights, weekends, and holidays.
Responsibilities
- Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
- Welcome members to the facility when they exit the bus or arrive on the lot
- Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
- Assist members with questions and concerns to minimize counter visits
- Communicate customer service issues to management
- Ensure that hangtag information is completed correctly
- Maintain clean low mileage fleet mix requirements
- Maintain Emerald Aisle for cleanliness
- Thank member for their business
- Provide upgraded vehicles on request
- Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
- Seek to improve job performance through self-assessment, skill development, training and goal setting
- Maintain a regular and reliable level of attendance and punctuality
- Perform miscellaneous job-related duties as assigned
Benefits
- Paid time off
- Employee rental car discounts
- Retirement savings plan including 401k
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
