Teller Las Vegas Mills

Wells Fargo Bank•Las Vegas, NM

1d•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. In this front-line, customer-focused role, the Teller supports customers’ everyday banking needs through in-branch interactions, accurately completing transactions and providing a welcoming, reliable experience. As a primary point of contact, the Teller represents the branch through strong service, attention to detail, and genuine care. The role builds foundational banking skills by helping the Teller understand customer needs and introduce helpful products, services, and digital tools. The Teller identifies opportunities to support customers and connects them with the appropriate banker for detailed product conversations. Working closely with branch teammates, the Teller helps daily operations run smoothly and delivers a consistent, high-quality customer experience. Wells Fargo describes the position as an entry point to retail banking and long-term career growth, supported by training, coaching, and a team-based culture. The position is located at 715 Mills Ave, Las Vegas, New Mexico 87701. The schedule will include Saturdays. The position is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles and strong attention to detail, including the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organization and adaptability, including the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships by actively listening to understand everyday financial needs and connecting customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Use communication and active listening skills to clarify needs and explain solutions or next steps clearly.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.