Greeter

Opal Grand Resort • Delray Beach, FL

8d

About The Position

The Greeter (also referred to as Host/Hostess) welcomes guests, manages reservations and the restaurant waiting list, and coordinates table availability with wait staff and supervisors. The role includes providing friendly, timely service as guests arrive and leave, communicating guest feedback to supervisors, and following company policies and uniform requirements.

Requirements

• Must have courteous phone skills and the ability to take accurate messages.
• Must be able to work nights, weekends, and holidays.

Nice To Haves

• High school diploma or GED is a plus but not required.
• Previous experience is a plus.

Responsibilities

• Greet guests in a friendly and inviting manner.
• Take reservations using the restaurant reservation system.
• Engage guests in friendly conversation while seating them in a timely fashion.
• Manage the restaurant waiting list during high-volume periods and provide accurate wait-time estimates.
• Manage the inventory of available tables.
• Thank guests as they leave and invite them to return.
• Communicate table availability to wait staff and supervisors.
• Communicate guest complaints or compliments to a supervisor.
• Follow the rules and regulations outlined in the employee handbook.
• Wear the appropriate uniform according to company policy.
• Perform other reasonable duties as assigned.

Benefits

• Health insurance for qualified status.
• Dental insurance for qualified status.
• Life insurance for qualified status.
• Vision insurance for qualified status.
• 401(k).
• Complimentary meal for every shift worked.
• Hotel discounts.
• Friends and family discount at Opal Grand.
• Short-term disability.
• Discounts on food, beverage, and retail outlets.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed