Greeter - Hospital

Olmsted Medical CenterRochester, MN
Onsite

About The Position

At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher.

Requirements

  • Strong interpersonal and communication skills
  • Effective problem-solving skills
  • Demonstrates flexibility
  • BLS certification within 90 days of hire

Nice To Haves

  • Knowledge of the hospital layout and working knowledge of the hospital.

Responsibilities

  • Sits/stands and warmly welcome all who enter.
  • The greeter will be positioned close to the front doors to be easily accessible.
  • Assists patients and visitors with patient rooms and departments using Epic.
  • Utilizes Lync to notify Business Office when patient presents to the desk.
  • Keeps cars flowing through canopy area.
  • Be knowledgeable of safety concerns and bring to the appropriate person’s attention.
  • Assists patients with doors.
  • Assists patients with walkers, wheelchairs, and crutches.
  • Ability to communicate well with all people of diverse background and ages.
  • Knowledge of the hospital layout and working knowledge of the hospital.
  • Reports issues in entryway, lobby, and canopy areas.
  • Respects confidentiality at all times.
  • Answers incoming calls in a professional, courteous manner and transfers calls appropriately.
  • Assesses and prioritizes emergency telephone calls.
  • Overhead pages clinicians, staff, and patients.
  • Confirms appointments for clinical areas through Epic.
  • Other duties as assigned.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Tuition Reimbursement
  • Employer Paid Short-Term Disability and Long-Term Disability
  • Adoption Assistance Plan
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