Greeter

Diverse Concepts•Pigeon Forge, TN

17d

About The Position

The Greeter provides guests with an energetic and informative welcome. The role requires knowledge of the attraction and an enjoyment of talking with people. The Greeter welcomes and assists guests, explains the attraction and what to expect, provides ticket and ride information, and helps direct guests through the attraction. The position may also work in other departments as needed.

Requirements

Must be customer service oriented.
Must have a positive attitude and a high energy level.
Must be able to stand for extended periods.
Must be able to work outdoors in all weather conditions.
Must be able to lift items weighing up to 30 pounds.
Must be able to bend, twist, push, pull, stoop, and reach.
Must be at least 18 years of age.
Must have a high school diploma or equivalent.

Responsibilities

Take the initiative to welcome guests into the building.
Provide detailed information about the attraction and what guests should expect.
Welcome and assist guests who appear curious, even if they do not directly ask for help.
Provide guests with information to help them decide whether to purchase tickets.
Assist guests with ride requirements, including height requirements.
Direct guests as they enter the attraction.
Prepare riders by verifying entrance times on pre-purchased tickets.
Interact with guests entering and exiting the attraction.
Cross-train and work in other departments as needed.
Perform other duties as assigned.