Greeter/Captain

Montana Grille (Rafferty's, Inc.)•Bowling Green, KY

20d

About The Position

Montana Grille is an established, full-service restaurant concept with a made-from-scratch menu and a friendly, professional work environment. The Greeter/Captain maintains a positive, guest-focused attitude and follows the restaurant’s service system and standards. The role supports guests, management, and fellow associates, helps ensure a quality guest experience, and contributes to an efficient, clean, and safe restaurant.

Requirements

Professional and hard-working approach to the job.
Reliable transportation to work.
Ability to work in a fast-paced, high-volume restaurant environment.
Ability to reach, bend, and stoop frequently.
Ability to stand for long periods of time.
Ability to handle money responsibly, accurately, and efficiently.

Responsibilities

Maintain a guest focus and positive attitude.
Operate within Montana Grille’s service system at all times.
Assist guests, management, and fellow associates as instructed.
Take responsibility for guests’ quality experience.
Project an outgoing and friendly personality.
Communicate professionally, courteously, and effectively in person and by telephone.
Comply with company policies, procedures, equipment usage requirements, and service standards.
Maintain complete knowledge of products and services and communicate that knowledge.
Stock and maintain sufficient product and supply levels for efficient service.
Maintain a clean and sanitary workstation, dining room, and guest areas.
Follow company food-safety and personal-safety guidelines.
Complete required tasks within assigned time frames.
Assist with maintenance, cleanliness, and other duties as assigned.
Follow opening, closing, and ongoing-cleanliness procedures.
Handle money responsibly, accurately, and efficiently.