Greenhouse Operations Manager (CMMS Systems Operations)

Mastronardi Produce•Livonia, MI

2d•Onsite

About The Position

Mastronardi Produce is seeking a Greenhouse Operations Manager for its Greenhouse Operations team at its corporate office in Livonia, Michigan. The role supports the Vice President of Greenhouse Operations with projects involving capital investment in technology, automation, and new structures. The manager investigates and resolves project and facility issues, coordinates contractors and project activities, reports progress to management, and promotes adherence to maintenance SOPs and effective use of the CMMS. The position also develops expert knowledge of systems used within greenhouse operations. The role combines office and greenhouse work and requires domestic and international travel of up to 50% as business needs require. It includes coordinating meetings and project reviews, maintaining project and maintenance reports, preparing site visit summaries, supporting continuous improvement activities, and completing administrative and special-project assignments as directed by the Vice President.

Requirements

Bachelor's degree in Engineering, Facilities Management, Construction Management, Agricultural Engineering, Horticulture, or a related technical field, or an equivalent combination of education and hands-on experience in technical project work, greenhouse systems, facilities, or infrastructure.
Ability to quickly learn and effectively use new software applications, including Microsoft Office, CMMS, project management, and other business software systems.
Ability to work independently while managing multiple complex projects and competing priorities with minimal supervision.
Strong organizational and time-management skills, including the ability to multitask and transition among projects, priorities, and urgent issues.
Experience troubleshooting technical issues, conducting root cause analysis, and implementing practical corrective actions.
Excellent written and verbal communication skills, including the ability to clearly present technical information to operations personnel, management, and executive leadership.
Strong analytical, critical-thinking, and problem-solving skills with a proactive, solution-oriented approach.
Willingness and ability to travel domestically and internationally up to 50% of the time as business needs require.
Valid driver's license and valid passport for international travel.
Experience with Computerized Maintenance Management Systems (CMMS).
Knowledge of preventive and predictive maintenance principles.
Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Outlook, and project management software.
Ability to work alongside greenhouse operations, maintenance, and production teams to understand facility operations and challenges.
Ability to document observations, capture lessons learned, ask insightful questions, and share knowledge to improve processes and operational performance.
Ability to adapt to changing business needs, prioritize work, meet deadlines, and build effective working relationships across operations, engineering, maintenance, and executive leadership.

Responsibilities

Investigate facility issues and maintenance problems, gather relevant facts, and provide concise, actionable reports to the Vice President of Greenhouse Development.
Lead the continued development, implementation, and standardization of preventive and routine maintenance SOPs within the CMMS.
Identify and communicate maintenance gaps, conduct root cause analyses, and develop corrective and preventive action plans to improve facility reliability.
Establish performance goals and expectations for facility teams regarding facility upkeep, CMMS utilization, communication, and accountability.
Monitor CMMS usage across facilities to ensure General Managers have visibility into work orders, maintenance completion, and team performance.
Collaborate with cross-functional teams to keep CMMS asset data, equipment records, and maintenance information accurate, complete, and up to date.
Follow up with internal stakeholders to ensure timely resolution of outstanding issues, requests, and action items.
Identify project issues, investigate root causes, and recommend practical solutions to minimize operational impact.
Coordinate meetings, schedules, and project reviews on behalf of the Vice President of Greenhouse Development.
Prepare, edit, and distribute correspondence, reports, presentations, and executive communications.
Maintain concise and accurate weekly reporting on facility issues, maintenance activities, and project status within project management software.
Prepare site visit summaries and recommendations within 24 hours of each facility visit.
Review, prepare, and process expense reports in accordance with company policies.
Attend meetings, document discussions and minutes, track action items, and ensure timely follow-up.
Support special projects, administrative tasks, and other assignments as directed by the Vice President.
Assist with planning and conducting time studies, field observations, equipment assessments, and sample collection to support continuous improvement initiatives.