GRC/IRM ServiceNow Technology Implementation Solutions – Senior Manager

PwC•Tampa, FL

2d•$124,000 - $280,000

About The Position

As a GRC/IRM ServiceNow Technology Implementation Solutions Senior Manager in PwC’s Advisory practice, you will lead client support work focused on implementing governance, risk, and compliance solutions. The role combines ServiceNow platform knowledge, regulatory risk and compliance insight, and the ability to advise clients on designing and implementing processes that support compliance management, controls, and reporting in complex business environments. You will lead large projects, apply judgment in ambiguous situations, and provide strategic direction in client discussions. You will coach teams to solve complex issues and deliver operational excellence, communicate clearly, validate direction using client feedback, and help teams manage change across technology, risk, and compliance workstreams. You will guide the design, implementation, and deployment of GRC technology solutions across ServiceNow and other platforms used for cyber, data, and technology risk programs. Drawing on knowledge of governance, risk management, and regulatory compliance, you will help clients improve internal controls and advance technology-enabled risk capabilities. Travel may be required up to 60%.

Requirements

At least a Bachelor's degree.
At least 7 years of experience.

Nice To Haves

ServiceNow GRC and IRM implementation experience for risk programs.
Experience advising clients on governance, risk, and compliance technology design.
Ability to translate compliance needs into platform configuration and deployment plans.
Experience leading complex project teams through ambiguous delivery challenges.
Ability to craft clear messages for stakeholders across multiple levels.
Ability to apply systems thinking to identify process gaps and opportunities.
Experience coaching teams, resolving issues, and guiding technical standards.

Responsibilities

Lead ServiceNow implementation workstreams for governance, risk, and compliance solutions across cyber, data, and technology risk use cases.
Advise clients on platform design, process alignment, and deployment approaches for compliance management, controls testing, risk reporting, and regulatory workflows.
Translate business requirements into technology-enabled solutions across ServiceNow modules for GRC, IT operations, business continuity, and security operations.
Direct project teams through complex delivery efforts, balancing scope, timeline, dependencies, and stakeholder expectations.
Coordinate solution architecture, configuration decisions, and process design to support governance and regulatory compliance objectives.
Apply knowledge of compliance frameworks, risk governance, and control assessment methods to shape implementation strategies.
Validate client outcomes, incorporate feedback into delivery plans, and present clear recommendations for next steps.
Coach team members, remove delivery barriers, and foster a productive environment across multiple levels of the engagement team.