GRC/IRM ServiceNow Technology Implementation Solutions – Manager
About The Position
As a GRC/IRM ServiceNow Technology Implementation Solutions Manager, you will lead client support work focused on designing and implementing technology solutions that help organizations manage governance, risk, and compliance needs within PwC’s Advisory practice. You will guide teams, coach staff, and direct project workstreams, applying business knowledge, technology fluency, and sound judgment to deliver work aligned with client objectives and firm quality expectations. You will support the design, configuration, and deployment of ServiceNow-enabled risk and compliance capabilities, working across governance, controls, reporting, and process improvement for clients navigating complex regulatory environments.
Requirements
- At least a Bachelor's degree.
- At least 5 years of experience.
Nice To Haves
- ServiceNow GRC or IRM implementation experience in client environments.
- Experience leading technology workstreams across planning, budgeting, execution, and delivery.
- Experience mentoring teams through compliance platform design, configuration, and deployment.
- Ability to apply governance, risk, and compliance knowledge to system solutions.
- Experience coordinating across clients, stakeholders, and technical teams during issue resolution.
- Ability to translate regulatory requirements into scalable ServiceNow workflows.
Responsibilities
- Lead ServiceNow implementation workstreams for governance, risk, and compliance solutions across cyber, data, and technology risk functions.
- Manage client delivery activities for compliance, controls, reporting, and risk management capabilities within GRC platforms.
- Coordinate design sessions to translate regulatory, control, and operational needs into platform configurations and process flows.
- Guide teams through planning, execution, testing, and deployment of technology-enabled compliance solutions.
- Review solution designs, deliverables, and project milestones to validate alignment with client requirements and program timelines.
- Coach team members on functional technologies, implementation methods, and issue resolution across multiple workstreams.
- Develop relationships with client stakeholders to gather requirements, discuss risks, and identify opportunities for process improvement.
- Apply knowledge of GRC frameworks, compliance standards, and regulatory reporting to support effective technology implementations.
Benefits
- Medical benefits.
- Dental insurance.
- Vision insurance.
- 401(k).
- Holiday pay.
- Vacation.
- Personal and family sick leave.
- Annual discretionary bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
