Graphics Coordinator

Belmark•De Pere, WI

About The Position

The Graphics Coordinator serves as the primary liaison for onboarding and educating customers on commercial graphics processes, guiding projects from concept through production. The role collaborates with customers, sales, design, account services, technical services, graphics production, and manufacturing teams to develop and commercialize projects, revisions, and process improvements. It provides guidance on file specifications, artwork setup, print recommendations, and graphic solutions to improve production quality and efficiency, while promoting Graphics Direct ordering and improving the speed and accuracy of order processing through proof approval. The coordinator educates customers, designers, and sales representatives about Belmark's graphics, printing, and converting capabilities, specifications, and tolerances; evaluates supplied artwork and advises on packaging design; and helps commercialize customer accounts for Graphics Direct. The role also coordinates graphic orders and proof approvals, maintains design references and customer label information, and supports internal and external presentations, training, visits, and meetings. Some travel and overtime may be required. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. A pre-employment drug test is required if offered the position.

Requirements

  • Any combination equivalent to high school graduation, a minimum of two years of college or technical school, and/or at least three years of related printing experience.
  • Knowledge of flexographic and/or offset graphics.
  • Understanding of packaging machinery considerations, including eyemarks, cutoff tolerances, and layouts.
  • Knowledge of design specifications, die and template configurations, and graphic art services.
  • General knowledge of legal requirements such as NLEA and UPC.
  • Knowledge of and ability to effectively use the English language.
  • Ability to add, subtract, multiply, and divide whole numbers, decimals, and fractions.
  • Ability to operate a Macintosh computer and use appropriate design applications, such as Illustrator and Photoshop.
  • Ability to operate standard office equipment.
  • Ability to read, comprehend, and follow detailed written and oral instructions.
  • Excellent interpersonal skills and the ability to communicate and answer questions professionally and in a friendly manner.
  • Ability to meet deadlines and maintain nearly constant concentration and attention to detail.
  • Ability to resolve questions, handle conflict, and make effective decisions under pressure.
  • Ability to give, receive, and analyze information.
  • Ability to formulate work plans, prepare written materials, and articulate goals and action plans.
  • May be required to work some overtime and travel.

Responsibilities

  • Onboard new customers and help them understand and use commercialized print specifications to improve proofing speed and quality.
  • Educate customers, designers, and sales representatives about Belmark's graphics, printing, and converting capabilities, specifications, and tolerances.
  • Evaluate customer- or designer-supplied art files and print images, and consult on packaging designs to improve appearance, marketability, and printability.
  • Participate in preproduction meetings with customers, external designers or design firms, and internal production personnel as needed.
  • Commercialize customer accounts for Graphics Direct after file specifications are demonstrated to conform, and work with customers to reduce deviations.
  • Document agreed-upon file deviations in the Graphics Master Design record when needed to allow Graphics Direct processing.
  • Promote and educate customers on Belmark's Trident and Trident MAX print formats.
  • Represent the customer's perspective on graphic design questions from Sales, Account Service, customers, designers, and the internal graphics team.
  • Develop clear guidelines and instructions for Graphics Production for files not yet eligible for Graphics Direct.
  • Manage customer labels by family, including color-build requirements and standardized colors.
  • Maintain department quality and productivity rates.
  • Present and provide training for internal and external customers.
  • Assist with or host customer visits, tours, press approvals, virtual press approvals, online meetings, and trainings.
  • Travel with Sales Representatives to customer sites to provide education when needed.
  • Coordinate, review, and finalize proof approvals as needed.
  • Create design references and document project discussions and requests.
  • Consult on customer designs after an order is printed and assist with label design or creation according to customer and Belmark specifications as needed.
  • Monitor, prioritize, expedite, and track graphic orders with Graphics Pre-Press, answer general order questions, and review art as needed.
  • Follow applicable safety procedures and support a food safety culture by adhering to Safe Quality Foods requirements.
  • Perform other duties as assigned by the manager.

Benefits

  • Health and dental plans with a wellness discount.
  • Free on-site health clinic.
  • Flexible Spending Account.
  • Company-funded life insurance policy.
  • 401(k) and profit-sharing plan with a 6% match.
  • Paid vacation and personal time.
  • Paid holidays beginning on day one.
  • Employee Assistance Program.
  • Free on-site fitness center.
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