Graduate Programs Coordinator
About The Position
The Graduate Program Coordinator supports graduate education by ensuring efficient program operations and fostering a positive student experience. The role works collaboratively with faculty, academic leadership, and university partners to coordinate graduate program activities, guide students through academic processes, and support initiatives that strengthen program effectiveness and the Division’s academic mission. The position supports graduate programs in the Division of Nutritional Sciences, which administers graduate degree and training programs in the Field of Nutrition. It is a full-time, 39-hour-per-week Contract College position based in Ithaca, New York, with a hybrid 4:1 campus-to-home arrangement that may change. Regular hours are 8:00 a.m. to 4:30 p.m., Monday through Friday.
Requirements
- Associate’s degree and four to six years of experience providing administrative services and support, or an equivalent combination.
- Strong commitment to high-quality customer service and facilitating student success.
- Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
- Ability to navigate and build productive working relationships.
- Exceptional communication and organizational skills, attention to detail, and ability to work independently and prioritize tasks to meet academic deadlines.
- Ability to gather, understand, interpret, and convey academic program information, policies, and procedures in a way tailored to the recipient.
- Proven ability to use technology to manage and report data effectively and efficiently and improve processes.
- Ability to use multiple information systems and tools to answer questions, present information, and support operations.
- Demonstrated history of handling sensitive and confidential information with discretion.
- Effective problem-solving skills.
- A cover letter and resume are required for consideration.
Nice To Haves
- Demonstrated understanding of factors that contribute to student success and academic progress.
- Experience working with faculty in an academic or higher education setting.
Responsibilities
- Coordinate daily graduate program operations, including academic processes, student records, degree requirements, and compliance with Graduate School policies and procedures.
- Serve as a primary resource for current and prospective graduate students, providing guidance on admissions, academic progress, degree requirements, and program policies.
- Support graduate student recruitment, admissions, enrollment, student funding, and Graduate Field administration.
- Collaborate with Directors of Graduate Studies, faculty, Student Services colleagues, and Graduate School administrators on program operations and administrative needs.
- Maintain accurate student records, manage complex data and reporting, and coordinate assessment and accreditation activities.
- Develop and maintain program communications, materials, and resources for students, faculty, and prospective applicants.
- Identify opportunities to streamline administrative processes, improve operational efficiencies, and enhance graduate program effectiveness and the student experience.
Benefits
- Comprehensive health care options.
- Generous retirement contributions.
- Access to wellness programs.
- Employee discounts with local and national retail brands.
- Health and personal leave, three weeks of vacation, 13 holidays, and two additional floating holidays.
- Tuition-free Extramural Study and Employee Degree Program.
- Tuition aid for external education.
- Cornell Children’s Tuition Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
