Graduate Program Assistant - Limited Term

ontariotechu•Oshawa, ON

3d•Onsite

About The Position

Reporting to the Director, Planning and Operations, the Graduate Program Assistant (GPA) provides a wide range of high-level administrative support to all graduate and research programs within the Faculty of Business and Information Technology. This position advises graduate faculty members and students, supporting the process from recruitment to admissions and completion of degree. The position is responsible for supporting various committees, the Directors and Associate Deans and liaising with SGPS or other University units. It also supports the Faculty’s research agenda and research faculty members.

Requirements

Well-developed written and oral communication skills
Customer service focused with related public relations skills
Dedicated team player with strong interpersonal skills and demonstrated ability to exercise a high degree of professionalism, good judgment, and discretion
Strong organizational and time management skills with an ability to prioritize and manage simultaneous responsibilities in a fast-paced environment
Strong attention to detail and willingness to take initiative
Working knowledge and technically proficiency the use of Microsoft Office, Adobe applications, social media platforms, other web applications, etc.
Completion of post-secondary education consisting of two or more academic years or equivalent combination of education and experience
Over 1 year of increasingly related experience in a university environment, with consideration given to graduate and research portfolios
General understanding of graduate and research program topics related to Commerce and Information Technology, including business, analytics, artificial intelligence, IT and cyber security, and computer science

Nice To Haves

Previous experience with Banner would be considered an asset
3+ years of experience of related experience in a university setting is strongly preferred
An equivalent combination of education and related experience may be considered

Responsibilities

Acts as primary contact for graduate faculty members and graduate students from admission to graduation, providing information and support related to program requirements, registration, course selection, documentation submission, transcript audits, University policies and other
Provides administrative support to the Director of Planning and Operations, the Associate Dean, Research and Graduate Studies, the Graduate Program Director(s) and the Research Institute Director(s)
Provides administrative support to the Graduate Education, its program reviews and other graduate and research committees, including participation and action items related to committee meetings
Liaises with the School of Graduate and Post-Doctoral Studies (SGPS), Office of Research Services or other University Units to ensure compliance with University-wide policies and processes related to graduate programs
Coordinates and supports thesis defenses, capstone project presentations, internships, research presentations, etc., working closely with ADs, GPDs, IDs and graduate student supervisors
Assists the Director of Planning and Operations and the Associate Dean in the assignment of graduate student Teaching Assistantships, and the processing of Graduate Research and Research Assistantships
Supports the planning and coordination of graduate and research related events, such as FBIT graduate orientation bootcamps, graduate student recruitment events, research events
Assists in the development of all graduate, research and other promotional materials such as admissions publications, brochures, videos and web pages
Provides information to prospective graduate students about programs, admission requirements, application procedures and general aspects of the graduate and research programs