IT Coordinator - Limited Term

ontariotechu • Oshawa, ON

1d • Onsite

About The Position

This role provides client support and coordinates the provisioning, deployment, and management of technology assets for faculty and staff. Responsibilities include asset lifecycle management, annual hardware and software refreshes, responding to service requests, maintaining asset records and reports, and supporting the ERP Systems and Reporting team’s operational priorities. The role requires effective coordination, attention to detail, and timely follow-through on time-sensitive activities.

Requirements

• Strong knowledge of customer service, business operations, and project coordination principles
• Excellent written and verbal communication, organizational, and reporting skills
• Demonstrated ability to manage multiple priorities, coordinate activities across diverse stakeholders, and deliver results in a time-sensitive environment with a high degree of accuracy and attention to detail
• 3 year diploma/degree in Business Administration or similar
• An equivalent combination of education and related experience may be considered
• 3+ years experience in customer-service or relevant related field

Responsibilities

• Serve as the primary point of contact for faculty and staff technology requests, providing timely and professional customer service
• Coordinate the provisioning, deployment, refresh, rental, and disposal of technology assets
• Maintain accurate asset inventories, records, and reporting to support operational requirements
• Plan and coordinate annual hardware and software refresh initiatives across academic and administrative areas
• Develop and maintain project schedules, tracking tools, status reports, and stakeholder communications
• Collaborate with IT teams, service partners, and departmental contacts to deliver technology programs and services effectively
• Coordinate faculty and administrative technology asset programs, including quota and fleet asset management activities
• Support the ERP Systems and Reporting team through coordination, documentation, reporting, and other operational priorities as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree