Graduate Medical Education Systems & Data Manager

Creighton University•Phoenix, AZ

About The Position

The Graduate Medical Education (GME) Systems & Data Manager serves as a data manager and software application analyst for Creighton School of Medicine-Phoenix Graduate Medical Education programs. The role ensures institutional and training-program data are accurate and timely, and develops, customizes, maintains, and administers databases and systems used by the GME Office, including New Innovations, the residency software application. The manager oversees GME data systems and reporting, supports training-program personnel in consistent system use, and provides data and analytics to institutional leaders and program stakeholders. The position also supports reporting, audits, process improvement, compliance tracking, document integrity, recruitment, orientation, and graduation activities.

Requirements

Bachelor’s degree and/or relevant experience.
Ability to courteously facilitate and handle requests, complaints, and communications with staff, physicians, and external customers.
Good judgment, discretion, and diplomacy in communications.
Strong organizational skills for maintaining office records, reports, and files, with careful attention to detail.
Ability to adapt quickly to change, handle multiple inputs and tasks simultaneously, and accommodate new situations.
Commitment to continuously improving service and program performance.

Nice To Haves

Experience in health care, graduate medical education, or program coordination.
Experience in analytics and Excel.
Experience in project management.

Responsibilities

Oversee operational aspects of the New Innovations database and medical education-related data systems.
Collect and maintain accurate data for reporting to internal and external stakeholders.
Manage and collaborate with site partners on financial cost reporting related to the Intern and Resident Information System (IRIS).
Serve as an expert resource for New Innovations and train residents, fellows, coordinators, and faculty.
Create tutorials and manuals and conduct database workshops for GME program personnel.
Provide training sessions and help staff use data collection systems consistently.
Design common database protocols for GME administration, including scholarly activity, conferences, evaluations, milestone reporting, and other required program activities.
Prepare data for annual reports and audits.
Work with the GME Director, DIO, and Residency Program Directors to provide required data to the Accreditation Council of Graduate Medical Education (ACGME), including the Annual Institutional Report, Program Evaluation Committee, and Clinical Competency Committee.
Prepare monthly, semi-annual, and annual dashboards for graduate medical education programs.
Collect and analyze data and identify process improvement opportunities.
Participate in or lead initiatives to design and implement recommendations related to regulatory compliance, reporting data collection, quality improvement, and data governance.
Collaborate with the GME Institutional Manager to track, report, and ensure compliance with procedures for licensing, moonlighting, leaves of absence, annual contracts, and initial and re-credentialing of trainees.
Collaborate with the Contracts Analyst to keep program letters of agreement with external sites up to date.
Participate in residency recruitment, intern orientation, and graduation.
Oversee file retention and historical data accuracy.
Manage document and data integrity for GME process documents.
Provide analytics support to the GME Director, DIO, and Executive Director.