Graduate Medical Education Systems & Data Manager

Creighton University•Phoenix, AZ

About The Position

The Graduate Medical Education (GME) Systems & Data Manager serves as a data manager and software application analyst for Creighton School of Medicine-Phoenix Graduate Medical Education programs. The role ensures that institutions and training programs are tracked using accurate and timely data and develops, customizes, maintains, and administers databases for the GME Office, including New Innovations, the residency software application. The manager oversees GME data systems and supports reporting, analytics, training, compliance, process improvement, and data integrity. The position works with GME leadership, residency program personnel, site partners, and other university staff to provide data for required reports, audits, dashboards, accreditation activities, and program operations.

Requirements

Bachelor’s degree and/or relevant experience.
Highly organized, with the ability to maintain office records, reports, and files and strong attention to detail.
Ability to adapt quickly to change, manage multiple inputs and tasks simultaneously, and accommodate new situations.
Courteous communication and request handling with staff, physicians, and external customers, using good judgment, discretion, and diplomacy.
Commitment to continuously improving service and program performance.

Nice To Haves

Experience in health care, graduate medical education, or program coordination.
Experience in analytics and Excel.
Project management experience.

Responsibilities

Oversee operational aspects of the New Innovations database and medical education-related data systems.
Collect and maintain accurate data for reporting to internal and external stakeholders.
Manage and collaborate with site partners on financial cost reporting related to the Intern and Resident Information System (IRIS).
Serve as an expert resource for New Innovations and train residents, fellows, coordinators, and faculty.
Create tutorials and manuals, conduct database workshops, and provide training to support consistent use of data collection systems.
Design common database protocols for scholarly activity, conferences, evaluations, milestone reporting, and other required program activities.
Prepare data for annual reports and audits.
Work with the GME Director, DIO, and Residency Program Directors to provide required data to the Accreditation Council of Graduate Medical Education (ACGME), including the Annual Institutional Report, Program Evaluation Committee, and Clinical Competency Committee.
Prepare monthly, semi-annual, and annual dashboards for graduate medical education programs.
Collect and analyze data, identify process improvement opportunities, and participate in or lead initiatives to implement recommendations involving regulatory compliance, reporting data collection, quality improvement, and data governance.
Collaborate with the GME Institutional Manager to track, report, and ensure compliance with procedures regarding licensing, moonlighting, leaves of absence, annual contracts, and initial and re-credentialing of trainees.
Collaborate with the Contracts Analyst to ensure program letters of agreement with external sites are up to date.
Participate in residency recruitment, intern orientation, and graduation.
Oversee file retention and historical data accuracy.
Manage document and data integrity for GME process documents.
Provide analytics support to the GME Director, DIO, and Executive Director.