AGGP2027 - Graduate LATAM Business Operations Management

Airbus • Miami, FL

7d • Onsite

About The Position

Airbus is seeking bright minds from around the globe for critical roles that will shape its future. The Airbus Global Graduate development journey is a personalized, two-year experience designed to cultivate professional skills, enhance business acumen, and hone technical abilities, with a strong emphasis on developing leadership potential. The program includes soft-skill development workshops covering inclusive leadership, company values, resilience, communication, and emotional intelligence, as well as an annual in-person development week for global graduate community members to connect with peers and leaders. Graduates will be developed into established and valuable team members, gaining a deep understanding of Airbus's business and demonstrating their capability for future leadership challenges.

Requirements

• A degree level or equivalent within Business, Aeronautical or Mechanical Engineering.
• Recently graduated or first professional experience in the field of an airline, or product support, or training, or customer engineering field, or technical field of sales and marketing.
• Strong verbal and written communication in English.
• Verbal and written communication in Spanish is required.
• A desire to work in a collaborative team environment, focused on driving future innovation.
• The ability to be self-aware and a wish to be in the driving seat of your development.
• Ability to work in the US without current or future need of visa sponsorship.
• Personal Protective Equipment required: Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.

Nice To Haves

• Verbal and written communication in Portuguese is desirable.

Responsibilities

• Managing the business operations of the Customer Services organization in Latin America.
• Serving as the main focal point and accountable for all internal operational activities to ensure business needs in the multiple domains of Customer Services.
• Driving the execution of business needs through stakeholder coordination and influence, including liaising with relevant stakeholders on daily operations and ensuring deliverable deadlines.
• Supporting the manager in daily business, including confidential and strategic topics.
• Studying, filtering, and prioritizing working files, providing recommendations and following up on local implementation of decisions.
• Enhancing performance KPIs through optimization and digitalization in various domains (training, materials, customer support, FHS, fleet performance, etc.).
• Harmonizing ways of working between different training centers in the region.
• Intervening on MIA Satair Warehouse operations and providing new alternatives for space optimization.
• Contributing to fleet performance in the Latin American region.
• Completing a minimum of one rotational placement to support growth into the position.

Benefits

• The Airbus Global Graduate development journey includes a personalized, two-year experience.
• Soft-skill development journey covering inclusive leadership, company values, resilience, communication and emotional intelligence.
• In-person and virtual workshops.
• Annual in-person dedicated development week for the global graduate community.
• Rotational placement(s) to support growth into the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree