GRADUATE ADMISSIONS OPERATIONS & DATA MANAGER, LAW Communications & Marketing

Boston University•Boston, MA

42d•$71,925 - $78,000

About The Position

The BU Law Communications, Marketing & Graduate Admissions Office seeks an experienced Graduate Admissions Operations & Data Manager to join a talented team of professionals who are spearheading efforts to optimize enrollments in BU Laws LLM, master's degree, and certificate programs and advance the law school's reputation as one of the nation's top law schools. This role is responsible for data collection, maintenance, analysis, and reporting for applicants at each stage of the enrollment funnel and for optimizing the function of the various tools and technologies such operations require. They manage the electronic application process for all candidates and maintain individual candidates' application, scholarship, and admission records, performing all necessary database functions to ensure accuracy of applicant records and integrity of enrollment funnel data. Additionally, this role holds primary responsibility for ensuring that international applicants have submitted required visa-related documents, that their status is updated accordingly in the system of record, and that electronic records are transferred to the university's international student office for timely updates to SEVIS records and the delivery of immigration documents for visa processing. The manager is the main liaison with the university's central graduate enrollment office for graduate program enrollment data and is responsible for the integrity of data that migrates between the admissions CRM, Slate, the university's student information system, and the international student office. They engage in data analysis and reporting to discover actionable insights, supporting the maintenance and optimization of predictive admission and scholarship models that inform enrollment management strategies. They also troubleshoot and resolve technical issues related to admissions, marketing, and recruitment technology solutions and maintain documentation for all operational processes. In addition, the Manager serves as a primary resource to prospective students, responding to prospective student inquiries via emails and phone calls and participating in recruitment activities including virtual information sessions. They also train department staff and student workers on the proper use of database and technology systems.

Requirements

Experience in data collection, maintenance, analysis, and reporting for applicants.
Experience optimizing the function of tools and technologies for operations.
Experience managing electronic application processes.
Experience maintaining applicant records, including application, scholarship, and admission data.
Experience performing database functions to ensure accuracy and integrity of data.
Experience ensuring international applicants have submitted required visa-related documents.
Experience updating applicant status in a system of record.
Experience transferring electronic records to an international student office.
Experience liaising with central enrollment offices.
Experience ensuring data integrity across multiple systems (CRM, student information system, etc.).
Experience with data analysis and reporting.
Experience supporting predictive admission and scholarship models.
Experience troubleshooting technical issues related to admissions, marketing, and recruitment technology.
Experience maintaining documentation for operational processes.
Experience responding to prospective student inquiries via email and phone.
Experience participating in recruitment activities and virtual information sessions.
Experience training staff and student workers on database and technology systems.

Nice To Haves

Experience with BU Laws LLM, master's degree, and certificate programs.
Experience with Slate CRM.

Responsibilities

Manage the electronic application process for all candidates.
Maintain individual candidates' application, scholarship, and admission records.
Perform all necessary database functions to ensure accuracy of applicant records and integrity of enrollment funnel data.
Ensure that international applicants have submitted required visa-related documents and update their status accordingly.
Transfer electronic records to the university's international student office for timely updates to SEVIS records and delivery of immigration documents.
Serve as the main liaison with the university's central graduate enrollment office for graduate program enrollment data.
Ensure the integrity of data that migrates between the admissions CRM (Slate), the university's student information system, and the international student office.
Engage in data analysis and reporting to discover actionable insights.
Support the maintenance and optimization of predictive admission and scholarship models.
Troubleshoot and resolve technical issues related to admissions, marketing, and recruitment technology solutions.
Maintain documentation for all operational processes.
Serve as a primary resource to prospective students, responding to inquiries via emails and phone calls.
Participate in recruitment activities including virtual information sessions.
Train department staff and student workers on the proper use of database and technology systems.