OPS GOVERNMENT OPERATIONS CONSULTANT II - 64802120

State of Florida • TALLAHASSEE, FL

3d • $20 - $24 • Onsite

About The Position

This is an in-office, full-time position only within the Florida Department of Health, Division of Disease Control and Health Protection, Bureau of Communicable Diseases, HIV/AIDS section. The role focuses on ensuring data accuracy, completeness, and consistency across multiple platforms, conducting data reviews, identifying and correcting discrepancies, and supporting quality management initiatives.

Requirements

• Basic data entry skills with strong attention to detail
• Ability to review information for accuracy and completeness
• Fundamental understanding of spreadsheets or database systems
• Ability to follow data standards, procedures, and documentation guidelines
• Basic problem-solving skills for identifying and correcting errors
• Ability to organize and track information across multiple tasks
• Clear written and verbal communication skills
• Comfort working with multiple teams and responding to data requests
• Ability to prioritize tasks and meet deadlines
• Willingness to learn new systems, processes, and data tools
• Experience with Data Integrity
• Experience with Data systems
• Experience collaborating with cross-functional partners for resolutions
• Ability to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• AA Degree or higher
• 1 – 3 years' experience

Responsibilities

• Ensures accuracy, completeness, and consistency of data across multiple platforms.
• Conducts routine and ad‑hoc reviews to verify that all data entered across program databases aligns with established guidelines and documentation standards.
• Identifies data discrepancies, trends, or gaps and proactively executes corrective actions.
• Ensures alignment between pharmacy data systems, client services systems, and reporting platforms to support seamless program operations.
• Implements and monitors data integrity processes, including validation checks, quality audits, and corrective measures.
• Develops and maintains data validation tools, audit checklists, and standardized data review workflows.
• Performs systematic quality audits to ensure program data supports compliance, operational, and reporting requirements.
• Documents and tracks errors, corrective actions, and quality improvements, ensuring accountability and continuous system optimization.
• Partners with relevant teams to correct root‑cause issues and strengthens processes to prevent reoccurrence.
• Supports quality management initiatives and participates as a standing member of the CQM Committee.
• Contributes to quality improvement discussions, presenting data findings, trends, and integrity concerns for collaborative evaluation.
• Assists in implementing quality‑focused action plans related to data accuracy, workflows, and reporting.
• Works with the Quality and Operations team to ensure data processes support program performance measures and client service outcomes.
• Provides data for required reporting, audits, and performance monitoring.
• Coordinates the timely gathering, cleaning, and preparation of datasets for internal leadership reviews, state and federal reporting, and program audits.
• Ensures all submitted datasets are validated, clearly documented, and compliant with reporting standards.
• Responds to audit requests by preparing supporting documentation, correcting findings, and strengthening data-related controls.
• Develops summary reports and dashboards to support program performance monitoring and data-driven decision-making.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree