OPS GOVERNMENT OPERATIONS CONSULTANT II - 64802156

State of Florida • TALLAHASSEE, FL

3d • $20 - $25 • Onsite

About The Position

This professional position is part of the Patient Care and Treatment Access Program within the HIV/AIDS Section, Bureau of Communicable Diseases, Division of Disease Control and Health Protection. The incumbent works under the supervision of the Quality & Operations Manager. The role supports Quality Improvement/Quality Assurance (QI/QA) activities and Clinical Quality Management (CQM), including monitoring patient outcomes and adherence to clinical guidelines. It contributes to identifying high‑performing health outcomes across Florida by reviewing and reporting data, addressing health disparities, improving quality measures, and supporting linkage to care. The incumbent also assists the Statewide Planning Coordinator by collaborating with statewide planning bodies and local jurisdictions on HIV‑related planning activities. This position works closely with the Regional Coordinator Liaison, HIV Prevention Program, Quality & Operations Manager, and Client Services Access team to support best practices and linkage‑to‑care initiatives for clients accessing ADAP, Ryan White Part B, and HOPWA services. As the Assistant Quality Analyst, you play an essential role in ensuring that products and services meet established standards and exceed expectations. You will collaborate with key staff within the HIV/AIDS Section to conduct quality metrics, planning, and continuous quality improvement initiatives for the Quality & Operations team. Responsibilities include monitoring and evaluating quality data, identifying improvement needs, and implementing corrective actions. Additional duties include assisting with documentation, providing technical assistance, implementing quality standards, and ensuring compliance with Health Resources and Services Administration (HRSA) regulations and policies. The role requires effective communication skills and a strong understanding of quality management principles and methodologies.

Requirements

• Knowledge of Florida's legislative process.
• Knowledge of DOH legislative bill analysis, legislative budget request, and legislative bill proposal processes.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Knowledge, skills and abilities to develop and implement quality improvement plans.
• Ability to work independently.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively and establish and maintain effective working relationships with others.
• Experience with monitoring and evaluating data
• Experience with providing technical assistance

Nice To Haves

• AA or Bachelor's degree or higher
• Five years of experience preferred.

Responsibilities

• Review and Analyze data.
• Comparing data involves analyzing two or more datasets to identify similarities and differences.
• Schedule & attend quarterly meetings.
• Attend Statewide quarterly callout.
• Work with the database team.
• Provide technical assistance.
• Experience working with MS Word, MS Teams, or Excel.
• Experience in developing quality improvement metrics.
• Develop and implement quality control procedures and standards.
• Monitor database to identify areas for improvement.
• Collaborate with cross-functional teams to address quality issues.
• Prepare and present quality quarterly reports and performance metrics.
• Monitor quality control processes and best practices.
• Ensure compliance with Clinical Quality Management (CQM) program.
• Implement corrective and preventive actions to mitigate quality issues.
• Manage quality documentation and record-keeping for the State of Florida.
• Assist in developing quality improvement initiatives.
• Perform other duties as assigned.

Benefits

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions
• Flexible Spending Accounts.
• Tuition waivers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree