DOS - Government Operations Consultant II - 45000200

State of Florida • Tallahassee, FL

6d

About The Position

The Department of State, Division of Library and Information Services, Bureau of Library Development is seeking a Government Operations Consultant II, also known as the State Data Coordinator. This position is open to competitive applicants and requires a strong background in data management, statistical analysis, and consulting. The role involves overseeing statewide data reporting for Florida's public libraries and the State Library, ensuring compliance with federal and state requirements, and providing technical assistance to libraries. The consultant will also be involved in grant administration and compliance, and will be responsible for developing and maintaining data-related documentation and visualizations.

Requirements

• Six years of direct professional experience involving the collection, analysis, interpretation and presentation of quantified data or a master’s degree.
• Experience in customer service.
• Experience in project management.
• Advanced experience in using spreadsheets.
• Advanced knowledge of statistical methods, research design or data analysis techniques.
• Understanding of data governance, quality assurance and documentation best practices.
• Strong project management skills with ability to manage multiple concurrent priorities.
• Proficiency in data visualization or dashboard development.
• Adept at problem solving or proactive communication skills.
• Knowledge of library operations, programs and best practices.
• Knowledge of state or federal government operations.
• Knowledge of relational database management systems.

Nice To Haves

• Master’s degree in library and information science, business analytics, statistics, data science or related disciplines or fields.
• Experience in Microsoft Office Suite with advanced Excel proficiency.
• Proficiency in statistical programming languages (e.g. R, Python).
• Experience with Power BI or other business intelligence platforms.
• Experience writing grant applications.
• Experience managing contracts.

Responsibilities

• Leads and coordinates the collecting, vetting, reporting and publishing of data for the Bureau of Library Development.
• Oversees the end-to-end data lifecycle for major statewide reports pertaining to Florida’s public libraries and the State Library, including coordinating data collection, validation and quality assurance processes.
• Manages data dissemination for the Division and Bureau.
• Ensures compliance with federal and state reporting requirements and deadlines.
• Develops and maintains detailed process documentation, data dictionaries, reporting manuals and audit trails.
• Uses statistical collections to support planning, research and evaluation of programs, projects and activities.
• Performs quantitative and qualitative analysis to evaluate the impact of library programs and services, and to identify trends, patterns and opportunities for improvement.
• Assists Division with strategic planning.
• Develops and deploys data dashboards and visualizations for stakeholders and public use.
• Provides consulting services to public library administrators and staff, governing officials, library board members and citizen supporters to encourage best practices with respect to program evaluation and statistics.
• Identifies and communicates data-related best practices, trends and issues.
• Assists local public libraries with the effective use of statistics and data-driven decision making.
• Translates complex federal data requirements into clear workflows and training materials.
• Responds to ad hoc data requests from internal and external stakeholders.
• Assists public libraries to apply for E-Rate by certifying their eligibility.
• Assists the Bureau to administer state, federal and other grants to libraries.
• Works with grant recipients to create evaluation plans for grant funded programs.
• Prepares grant applications, reports and other documents to support statistics and research activities.
• Maps current-state processes and define future-state goals to ensure federal and state compliance.
• Updates professional knowledge and skills through related professional development opportunities and perform other duties as required.

Benefits

• A Level 2 criminal background check is a condition of employment.
• Enhancing our workforce through the employment of Veterans, individuals with disabilities and seek qualified candidates with diverse backgrounds, abilities, skills and talents to join our workforce.
• Male applicants born on or after January 1, 1960, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.
• Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).
• The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
• Candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level