GOVERNMENT OPERATIONS CONSULTANT II - 40047133

State of Florida • Tampa, FL

1d • $45,000 - $65,000

About The Position

Under the direction of the Office of SecureFlorida Director, this position serves as a program specialist implementing statutory requirements for the department’s E-Verify and property ownership by foreign principals programs. The role involves independent, advanced-level work applying an understanding of business practices and procedures to analyze cases, provide compliance support, and conduct enforcement actions under ss. 448.09, 448.095, 692.203, and 692.204, F.S.

The position requires critical thinking, prioritization, independent judgment, problem solving, and organization. The employee is expected to support Florida’s economic vision, meet customer and client expectations, communicate clearly and accurately, work collaboratively, and apply knowledge gained through education, training, or experience. A Level 2 security background screening, including fingerprinting and review of law enforcement records, is required before employment. Employees are subject to reasonable-suspicion drug testing under Florida’s Drug-Free Workplace Act.

Requirements

• Knowledge of and ability to apply applicable statutes, rules, regulations, policies, and procedures.
• Knowledge of customer-service principles and ability to provide effective customer service.
• Ability to collect, evaluate, and analyze data; develop alternative recommendations; solve problems; document workflows; and improve team processes and practices.
• Ability to deal with the public tactfully, courteously, and effectively.
• Ability to communicate clearly, effectively, and professionally, verbally and in writing, in individual and group settings.
• Ability to establish and maintain effective working relationships and work effectively as part of a team.
• Ability to work independently by planning, organizing, and coordinating work assignments.
• Ability to use problem-solving techniques.
• Ability to organize data in logical formats for reports, documents, written materials, and verbal presentations.
• Ability to use common business applications, including Microsoft Office.
• Ability to maintain the confidentiality of information.
• Successful completion of a Level 2 security background screening, including fingerprinting and a check of local, state, and national law enforcement records, as a condition of pre-employment eligibility.

Responsibilities

• Receive, log, and track reports of violations of ss. 448.09, 448.095, 692.203, and 692.204, F.S., and conduct preliminary due diligence inquiries.
• Draft and send communications about compliance inquiries and the rights and responsibilities of business owners, property owners, or other responsible parties.
• Follow applicable program workflows throughout each case to prepare for enforcement actions, including independent research, reviewing and auditing documentation, requesting additional documentation, and sending required notices.
• Update and maintain case information, records, and actions in appropriate systems.
• Coordinate and conduct independent research and analysis.
• Prepare and present findings-based reports and summaries to agency leadership, partners, and stakeholders.
• Analyze information and provide additional investigative leads and recommendations when appropriate.
• Coordinate with other state agencies on investigative, regulatory, and enforcement needs.
• Assemble and arrange documents for trial and provide court testimony regarding violations of the specified Florida statutes.
• Maintain awareness of new information sources, relevant policy developments, and technical solutions.
• Use independent judgment, problem-solving, and organizational techniques to ensure data completeness and accuracy.
• Perform other related duties as appropriate or requested.

Benefits

• State group insurance coverage options, including health, life, dental, vision, and supplemental options.
• Retirement plan options, including employer contributions.
• Nine paid holidays and a personal holiday each year.
• Annual and sick leave benefits.
• Student Loan Forgiveness Program, subject to eligibility.
• Flexible Spending Accounts.
• Tuition fee waivers at participating major Florida colleges and universities.
• Ongoing comprehensive training.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed