GOVERNMENT OPERATIONS CONSULTANT II - 37001403

State of Florida • TALLAHASSEE, FL

5d • Onsite

About The Position

The Florida Department of Environmental Protection’s Division of State Lands serves as staff to the Board of Trustees of the Internal Improvement Trust Fund. Its Revenue Section collects and tracks fees and revenue due to the Board for activities on Board-owned land, and assists district regulatory staff and educates the public about fee reporting and collection.

The Government Operations Consultant II works in the Revenue Section to improve operational efficiency, advise staff and management on revenue collection practices, audit submerged land lease accounts, and manage collections for assigned accounts. The position also analyzes financial and statistical data, supports staff training and process improvements, coordinates resolution of account discrepancies, and tracks hurricane-related credits. The position is located in Tallahassee, Florida, and is designated as a Position of Special Trust, requiring successful completion of background screening.

Requirements

• Knowledge of data collection and analysis methods, management principles and practices, and accounting policies, practices, and procedures.
• Skill in effective communication, critical thinking, and problem solving.
• Skill using personal computers and Microsoft Windows applications, including Word, Excel, and Outlook, and using the internet.
• Skill collecting, evaluating, and analyzing data and trends to identify issues, solve problems, and develop recommendations.
• Ability to collect, evaluate, and analyze data to develop recommendations, solve problems, and identify opportunities to improve operational and management practices.
• Ability to document workflow and related activities and organize data into logical formats for reports and other written materials.
• Ability to conduct fact-finding research and apply problem-solving techniques.
• Ability to interpret and apply applicable rules, regulations, policies, and procedures related to operational and management analysis.
• Ability to independently plan, organize, and coordinate work assignments with minimal supervision.
• Ability to maintain professionalism when addressing difficult or sensitive matters with customers.
• Ability to communicate effectively verbally and in writing and maintain effective working relationships with internal and external stakeholders.
• Ability to operate a computer using agency-provided software and applications.
• Successful completion of background screening is required.
• Must fulfill vendor invoice responsibilities in accordance with Chapter 215.422, Florida Statutes, and regulatory responsibilities in accordance with 60L-36, Florida Administrative Code.

Responsibilities

• Conduct organizational studies and evaluate office procedures to identify improvements and develop processes that enhance Division efficiency and effectiveness.
• Provide consultation and technical assistance to management and staff regarding revenue collection policies, procedures, and practices.
• Audit and analyze submerged land lease accounts to verify accuracy, identify discrepancies, and support collection of revenues due to the state.
• Initiate collection efforts for delinquent accounts, analyze past-due fee reports, and manage collection and receipt of payments for assigned accounts.
• Communicate with leaseholders about applicable laws, regulations, and reporting requirements to promote accurate reporting and collection of fees.
• Prepare and monitor payments and maintain accurate account records for assigned submerged land, upland, and commercial leases.
• Identify and resolve discrepancies involving lease fees and discounts; coordinate fee and arrearage calculations and prepare invoices.
• Consult with the Office of General Counsel about delinquent accounts and collection matters requiring legal assistance or review.
• Collect and analyze statistical and financial data, identify trends, evaluate collection performance, and recommend improvements to collection and account management processes.
• Assist with developing and testing programs, evaluating functionality, and recommending corrective actions and enhancements.
• Provide lead technical assistance and training to Bureau of Public Land Administration and District staff on delinquent lease fee and arrearage calculations.
• Assist staff in researching, evaluating, and resolving problematic accounts and discrepancies.
• Collaborate with Bureau of Public Land Administration and District staff to improve processes, promote consistent application of collection procedures, and coordinate recovery of outstanding fees.
• Prepare and review revenue collection and reporting correspondence for accuracy, clarity, and compliance with agency and division standards.
• Maintain a tracking log of hurricane-related Executive Orders, review lease accounts for hurricane credit eligibility, and assist with processing and resolving approved account adjustments.
• Perform other related duties as assigned.

Benefits

• Annual and sick leave
• Nine paid holidays and one personal holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance
• Retirement plan options with employer contributions
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed