DOS - GOVERNMENT OPERATIONS CONSULTANT II - 45000652

State of FloridaTallahassee, FL
$45,060 - $50,440Onsite

About The Position

This position provides statewide leadership for public library administrators, Friends groups, library foundations, and community-library partnerships. The role involves designing and delivering professional development, including live training, virtual workshops, webinars, hybrid learning, and course series that address statewide needs. The consultant will collaborate with internal continuing education teams and external partners to create innovative learning solutions. They will monitor emerging trends, competencies, and best practices to ensure program relevance and effectiveness, ensuring all educational content meets ADA standards. The role also includes assisting with grant monitoring and reporting, preparing reports, presentations, and guidance documents, and maintaining program webpages, listservs, and communication channels.

Requirements

  • Six years of direct professional experience.
  • Demonstrated experience in developing, organizing and conducting face-to-face and online professional development activities.
  • Experience in grant administration, project management or service project implementation.
  • Experience building partnerships or managing stakeholder relationships within libraries or community-based organizations.
  • Knowledge of community resources, government information, social service providers or public engagement practices.
  • Proficient in modern productivity suites (e.g., Microsoft Office, Google Workspace) and collaborative cloud-based tools, including word processing, spreadsheet management, team communication platforms, document management and video conferencing.
  • Cover letter addressing the required knowledge, skills and abilities specified in the advertisement.
  • Excellent verbal and written communication skills.
  • Ability to provide effective customer service and technical assistance.
  • Ability to manage projects and meet deadlines.
  • Ability to analyze data and prepare clear reports.
  • Ability to build productive relationships with internal and external partners.

Nice To Haves

  • A master’s degree from an accredited college or university may substitute for the required years of experience.
  • Master’s degree in library and information science or a master’s degree in communications, public relations, public administration, nonprofit management, social work, or a related field that supports leaders and citizens, from an accredited institution.
  • Professional library experience.
  • Library administration or supervisory experience.
  • Experience working with Friends groups, library boards or trustees.
  • Experience with data analysis or needs assessment.
  • Professional experience in community volunteer organizations, community outreach or public engagement.

Responsibilities

  • Provides statewide leadership for public library administrators, Friends groups, library foundations and community-library partnerships.
  • Designs and delivers professional development including live training, virtual workshops, webinars, hybrid learning and course series that address statewide needs.
  • Collaborates with internal continuing education teams and external partners to create innovative learning solutions such as interactive modules, multimedia resources and asynchronous coursework.
  • Monitors emerging trends, competencies and best practices to ensure program relevance and effectiveness.
  • Ensures all educational content meets ADA standards and compliance requirements.
  • Assists with grant monitoring and reporting for program initiatives.
  • Prepares reports, presentations and guidance documents that support statewide program goals.
  • Maintains program webpages, listservs and communication channels to ensure timely distribution of information.
  • Provides consulting and technical assistance to public library administrators on governance, long‑term planning, management and service delivery.
  • Conducts outreach and orientation for new public library directors on behalf of the Division.
  • Stays informed about library trends and current issues, designs projects or programs that benefit library administrators and facilitates continuing education opportunities as priorities evolve.
  • Coordinates annual Division Orientation and significantly assists with the annual Directors Meeting.
  • Provides consulting and technical assistance to Friends groups, foundation members, library board members, citizen supporters, community partners and library outreach and community engagement staff statewide.
  • Conducts online outreach and orientation for new Friends and foundation members as requested by public library administrators.
  • Designs and implements programs and supporting materials that strengthen library administrators’ work with governing officials, library boards, trustees and Friends groups.
  • Designs and conducts online discussions, webinars and workshops tailored for community partners and local library outreach/engagement staff statewide.
  • Responds to inquiries within established timeframes and offers tailored solutions and follow-up support.
  • Participates in outreach and tabling on behalf of the Bureau.
  • Coordinates with community and state agency partners.
  • Works in a team environment in the Bureau of Library Development to plan and implement Bureau and Division activities, including continuing education opportunities, outreach, publications, surveys, grant administration and other priorities.
  • Performs other related duties as required.
  • Ensures that usage of the State Purchasing Card (P-Card) conforms to all state and departmental rules and procedures.

Benefits

  • Career Service
  • Veterans’ Preference
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