GOVERNMENT OPERATIONS CONSULTANT II - 60040127

State of Florida • Alachua, FL

3d • $54,000 - $57,000 • Onsite

About The Position

The Florida Department of Children and Families is hiring a Government Operations Consultant II to monitor the administrative and programmatic terms and conditions of Department contracts. The position is part of the Contract Oversight Unit and is based at the Jacksonville DCF office at 5920 Arlington Expressway. This is an office-based role; telecommuting is not available. The work schedule is Monday through Friday, eight hours per day during typical business hours.

The position conducts contract monitoring under applicable Florida statutes and Department operating procedures. The incumbent may work as a solo reviewer, team leader, or team member. Statewide travel, including overnight travel, is required and may occur several times per year. Travel is scheduled in advance. The employee must hold a valid driver's license, maintain it as a condition of employment, and be willing to use a personal vehicle for work-related travel if requested. The employee must be able to lift 20 pounds.

The role requires cooperation, communication, teamwork, highly proficient written and verbal communication, proficiency with automated systems, and research and analytical skills. The incumbent must demonstrate self-direction, self-motivation, sound decision-making, and the ability to maintain positive and respectful working relationships with Department colleagues and provider staff. Candidates must submit a resume and cover letter. Employment is contingent on completion and approval of required background screening.

Requirements

• Bachelor's degree or higher from a college or university accredited as recognized by the U.S. Department of Education.
• One to three years of full-time professional-level experience in health and human services.
• One to three years of professional-level experience working with health and human services contracts.
• Working knowledge of computer software applications, including Microsoft Office products.
• Working knowledge of SharePoint and Citrix ShareFile, and knowledge of SmartSheet.
• Highly proficient written and verbal communication, use of automated systems, research, and analysis.
• Self-direction, self-motivation, sound decision-making, and ability to maintain positive and respectful working relationships.
• Valid driver's license from the employee's state of residency, maintained as a condition of employment.
• Willingness to use a personal vehicle for work-related travel if requested.
• Ability to lift 20 pounds.
• Submission of a resume and cover letter.
• Successful completion and approval of required state and national criminal history screening before beginning employment.

Responsibilities

• Prepare, manage, and conduct contract monitoring, working as a solo reviewer or as a team leader or member as assigned.
• Research and analyze contracts, statutes, laws, rules, regulations, policies, and other complex written information to identify provider compliance requirements and performance expectations.
• Prepare monitoring tools and develop approaches for assessing provider performance and compliance.
• Review plans, reports, complex documents, records, and transactions to assess performance against compliance requirements.
• Conduct interviews and observe provider facilities as needed.
• Gather and analyze information from Department and provider sources, including Department automated systems.
• Compare requirements with provider performance and draw conclusions about implementation and performance of contract requirements.
• Conduct formal and informal meetings with Department and provider staff, including entrance and exit conferences.
• Complete, organize, and maintain monitoring documentation in accordance with unit standards and record-retention requirements.
• Gather information from Department sources and incorporate relevant information into written reports.
• Prepare correspondence and reports that meet content and style standards.

Benefits

• Eligible for State of Florida career service benefits; the posting describes these as generous and directs candidates to the State benefits website for details.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level