GOVERNMENT OPERATIONS CONSULTANT II - 40000176

State of Florida • TALLAHASSEE, FL

19h • Onsite

About The Position

This is a highly responsible position that reports to the Government Operations Consultant Ill - SES, Communications and External Affairs Manager within the Division of Community Development, Office of the Deputy Secretary and serves as a Communications Coordinator for the Division of Community Development. FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must. FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee: Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities. Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work. Provides information clearly, accurately, and succinctly; and exhibits good listening skills. Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools. Uses knowledge acquired through education, training, or experience to complete tasks. These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Requirements

• Knowledge of project management and business analyst concepts, techniques, methodologies, and practices
• Knowledge of and how to operate common business software applications such as Microsoft Office.
• Possess the technical knowledge as well as the verbal and writing skills needed to effectively research topics and write articles or prepare information for dissemination
• Possess the skills needed to ensure that products are of high quality and meet the stated objectives within assigned time frames
• Effective communication skills, both verbal and written, with a wide range of audiences.
• Possess strong critical thinking skills.
• Ability to work with cross-functional teams and staff of all levels.
• Ability to lead group discussions and manage conflict to achieve meeting objectives.
• Ability to proactively identify problems and generate solutions.
• Ability to balance multiple priorities and quickly adjust to changing priorities.
• Ability to analyze organizational operating practices or procedures.
• Ability to communicate technical information.
• Ability to develop and revise policies, procedures, methods, or standards.
• Ability to direct and coordinate activities of workers or staff.
• Ability to make presentations.
• Ability to plan and organize work.
• Ability to prepare reports for management.
• Ability to use conflict resolution techniques.
• Ability to provide strong customer service focus.
• Ability to communicate effectively both verbally and writing.
• Ability to properly use the rules of grammar and punctuation.
• Possess the ability to facilitate and perform external webpage updates.
• Ability to take initiative to plan and complete assigned work with a high level of accuracy.
• Ability to follow directions and work under a minimum amount of supervision.
• Ability to work with cross-functional teams and staff of all levels.
• Ability to lead group discussions and manage conflict to achieve meeting objectives.
• Ability to prepare reports for management.

Responsibilities

• Assist FloridaCommerce Office of Communications with responses to media requests.
• Handle media inquiries, distributing office news to staff, drafting statements for internal and external communication.
• Provides support to the Office of Communications with responses to media request.
• Writing, editing, and distributing program press releases, statements, correspondences, marketing materials, responses to communications and legislative requests and meeting appropriate deadlines.
• Plans and ensures that program communications products are current and appropriate.
• Reviews documents for accuracy, correct format, and grammatical errors.
• Prepares fact sheets or other written material for distribution.
• Assist with developing briefings for internal and external meetings through independent research.
• Explore opportunities to find new, appropriate strategies to share mission with a diverse stakeholder audience.
• Review materials/communications to ensure the Department's internal communications are current, appropriate and accurate.
• Update webpage content to ensure accurate and timely improvement of content on the website.
• Provide technical assistance to program offices and their leads regarding webpage content, layout, and formatting.
• Actively monitor the online news coverage and social media platforms.
• Create content for the department's social media pages and engage in responsive communication with the online community.
• Assist COM's Office of Communications with responses to program related media requests.
• Assist in the coordination and fact-checking of information for internal and external requests for program information.
• Assist in the creation of program related press releases and external communications.
• Manage creation, production, editing, and dissemination of printed and electronic materials for internal education, program development and external outreach.
• Draft and edit automated correspondence and notifications to program participants.
• Compile information for agency reports.
• Assist with the management of the Division's internal relations activities as well as the planning, directing and developing of communications.
• Attend meetings, conferences and related public engagements on behalf of the Division.
• Prepares and participates in program presentations and training.
• Assists with special projects as assigned.
• Actively proposes continuous improvements for the program’s communication needs.
• Attend meetings as needed.
• Performs other duties as required.

Benefits

• State Group Insurance coverage options+ (health, life, dental, vision, and other supplemental option)
• Retirement plan options, including employer contributions
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program (Eligibility required)
• Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Ongoing comprehensive training provided
• Career Growth
• Highly skilled, professional environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed